NewEgg sucks..

scooter said:
I never asked but was that just a complete fluke??

In any event, congrats--its wild!!!!!!!
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Pretty much. When I wrote the review I had no idea Newegg had a prize for being the 1,000,000th reviewer, someone just posted a thread here a while back asking if I was the one who wrote that review on an LCD monitor and I was!
 
new egg customer service problems

you are not the first person who has had these issues with newegg. i wish i would have read these posts before i ordered.

i bought an HP p2015 printer which would not work since it came out of the box. had my computer guy come out and look at it and he still could not get it to work - when it came time to returning it, newegg would not take it back because i did not have the orignal box and they erroneously claimed that HP would not take it back. when i called HP they said that was not the case. someone has their facts wrong. i would never consider buying anything from this company again.., ever.
a horrible experience. worst experience i have ever had buying anything on line.
 
i would not buy from newegg

i had a similar problem with newegg. yes i agree that you should not judge a company with after purchasing only one time. however, i received a printer which had issues from the day i received it. i called them and gave them time to remedy it. they refused to take it back because i did not have the original box. eventually HP agreed to ship me a new one after many many calls. they told me that they did not want to take a loss on the product.

well i buy a lot of equipment and i will never shop at newegg again. it cost me too much in time and effort the first time.
 
mikeesq said:
i had a similar problem with newegg. yes i agree that you should not judge a company with after purchasing only one time. however, i received a printer which had issues from the day i received it. i called them and gave them time to remedy it. they refused to take it back because i did not have the original box. eventually HP agreed to ship me a new one after many many calls. they told me that they did not want to take a loss on the product.

well i buy a lot of equipment and i will never shop at newegg again. it cost me too much in time and effort the first time.
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yeah you should probably go to best buy, make sure you post the same thing twice there too
 
So someone posts a bad 'review' of newegg and we jump on them? Yes they are normally pretty good but just like anything else you are going to get some bad with the good (or some good with the bad as the case may be :P).

I question why you didn't have the box after you opened it though, you should keep everything until you know it's working.
 
Run a business ranked top 10 largest internet retailers and you're bound to have an unsatisfied customer or two. :)
 
You discarded the box then it is your own fault, no brick 'n mortar store would have taken your broken printer back w/o the box either...and im not trying to be a jerk but you can blame every scammer artist and thief for the rules that are put in place for a return/exchange.
 
Elimin8or said:
Dude, serously, that's lame. You buy ONE time, have bad expereince and you tell everyone they suck. You are the first person I have EVER heard say that newegg sucks. Everytime I have had a problem they always take care of it. In fact, somethig I bought ran out of waranty, but they were gonna send me the money I payed to get a different wireless card. Chances are you bought some item from an off brand company, and your part came in, and after it ran out of waranty you contacted them and had tough luck. Quit whining, if you go to best buy/circut city you will pay 150 bucks for somthing that costs 50 on new egg, no over exageration. I bought a 8500GT from newegg early this year, and from those stores it would have costs 150 bucks, so what kind of shit is that supposed to be?

Please close this thread, and let it die off everyone, it is annoying.

EDIT: You posted again before I posted. The number is not newegg's fault. It is the manufacturs fault. And what brand waa the monitor?
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Doesn't matter. People suspect if you order once you should get a good deal and I agree I buy off ebay and futureshop even Bestbuy they have the best customer service I would rather pay more and be on the safe side. Not order something and not get a new one go buy something off one of those sites. You have a problem they will send you a new one.
 
Irishwhistle said:
What exactly was your bad experience?

I just recently made an order from them and my stuff came in four days, very nicely packaged, and worked perfectly without any tweaking.
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I also ordered my stuff and everything came faster than i thought it would, and everything worked as it was supposed to. I hate when someone has one bad experience and response like the guy who made this thread

Look, just do what you have to do to get your items and call it a day. Things happen. Hopefully the next time you have a bad experience like this you can sit down and say "well...things happen".
 
It's not fair to go by one bad experience.
I have a couple different asus boards over the years one was had a bad usb port so I sent to asus the replacement board had a bad sound port (not entirly sure)
But I still bought one of there boards in the future and it was one of the best I've ever had/used.
 
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So...I just got off the phone with Newegg. They denied my refund request of a XFX 9800 GT (I removed the UPC label for a rebate, that violates their refund policy). That's fine with me, as it's my fault for not carefully reading their policy. Today, I received the GPU from UPS, but they did not return Fry Cry 2, which was included with the return. Not only are they sending out Fry Cry 2, they're sending me a copy of COD World at War for the trouble. The Newegg rep assured me that everything will arrive by Tuesday at the latest.

;)
 
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