I love people like you. I love asking "know it all" real questions. You know, questions that don't deal with "the best video card for $100".
You know my original sig on this forum went something like this...
Computer Specs:
-A bunch of numbers I read off a box
-parts that I assembled all by myself!
-ridiculous mods that don't boost real world performance
-over priced over clocked add on
"Witty Quote"
I changed it after a while. I changed it pretty much when PC Eye and Sir Kenin were getting in their battles. I saw how immature they were and I changed it.
I hate dealing with techs at retail stores. If I have something under warranty and go in with it to get it fixed I just hate dealing with some of them. The worst part is, I know exactly where they are coming from. I was a Sr PC Tech for 6 years before I got into enterprise network deployments. I know all the procedures, and I know the lines to give customers, and above all I know how to diagnose and repair about any hardware problem there is. I did it for 6 years, then when I was working in enterprise networks I still did desktop, laptop and server repair, but I just did it on the models we purchased.
I have a long list of vendor specific certs. Apple, Gateway (RIP), HP enterprise and HP consumer, HP laser printers, Canon, Epson, Microsoft, and probably a bunch others that are worthless. I have a stack of like 100 of them some where. I took any and all free training my company offered. So I had stupid ones like supporting Office 2k3 and crap like that, that was pretty much read a 10 page pamplet and then take a 45 question quiz and most of them are sales questions.
So I have to go in and listen to their spiel and some of them want to argue with me. The ones that want to argue are the type of people that think they know everything. You all have worked with one before and they aren't exclusive to techy people, though I think they are more common in the IT fields. I sometimes have to just go over their head to manager because it is so ridiculous.
One example is that we bought a laptop off a company credit card for one particular user who was an executive (so they got what they wanted) and did not want the brands or models we deployed standard in the company. One stick of RAM ended up being bad (this was an Apple computer) and I took it back and argued with the guy about it. I then told him I used ASD (Apple Service Diagnostics) to confirm the bad RAM chip. He was like oh well you can't get that unless you are certified blah blah blah. I let him finish, told I had been certified and had renewed it for the past 5 years each year and that I do this for a living and it is freaking bad RAM, but since you are the Apple store I figured you would freaking have it in stock so I can just get it quickly repaired.
I learned my lesson I order my own parts if I can from now on. Problem is I don't have account management abilities so I can do purchase orders or spend money. Which is a good thing I don't want that responsibility.
