J Jonagorn New Member Aug 6, 2012 #1 my laptop boots, but just stays at a black screen. it then goes to a screen which says "windows has encountered a problem communicating with a device, File: \Boot\BCD, status:0xc00000e9". is there anyway i can fix this?
my laptop boots, but just stays at a black screen. it then goes to a screen which says "windows has encountered a problem communicating with a device, File: \Boot\BCD, status:0xc00000e9". is there anyway i can fix this?
voyagerfan99 Master of Turning Things Off and Back On Again Staff member Aug 7, 2012 #5 Test your hard drive with the HDD manufacturer diagnostic. http://www.computerforum.com/211596-list-hard-drive-diagnostic-utilities-test-your-drive.html
Test your hard drive with the HDD manufacturer diagnostic. http://www.computerforum.com/211596-list-hard-drive-diagnostic-utilities-test-your-drive.html
johnb35 Administrator Staff member Aug 8, 2012 #6 Most likely your boot files are corrupted. But do the hdd check first.