Mouse Driver Problem (Freezing)

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pc_fanatic

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I have an extremely irritating problem that I give up trying to solve alone. Within the last week my mouse (Logitech G400) will randomly freeze for 2 - 5 seconds. It occurs frequently but not to the point where I can't use it. Anyways I discovered the culprit, an HID compliant driver keeps installing itself over the new driver. Every time the cursor freezes I can see a little symbol in the "devices and printers" window next to the mouse. After the freeze I get the classic windows "be-doop" sound like something just installed. The date of the driver is doesn't match the one in the "device manager" list, instead it matches the HID compliant mouse. Whenever I uninstall this old driver it displays the newer up to date one but reverts by itself eventually. I tried to uninstall all this HID compliant crap from both locations mentioned in quotes above but it comes back. I also downloaded a new driver to update it and see if that would help, but nope. So then I did this :

1) Unplugged mouse to prevent any default drivers from installing.

2) Uninstalled and deleted driver software from "device manager".

3) Uninstalled the mouse from "devices and printers".

4) Rebooted.

5) Installed new driver again using my KB to navigate.

6) Rebooted for software to show up.

7) Plugged in mouse again and got it working.

But much to my dismay, the problem was still there. Please help I can't browse or play video games without interruption. :(
 
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Try this: Go into control panel, click on Mouse, go to the Hardware tab, select the HID compliant mouse driver that keeps reinstalling itself and click properties, in properties go into the Driver tab and click Disable. That should hopefully stop your HID compliant driver from installing itself.
 
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Apostle said:
Try this: Go into control panel, click on Mouse, go to the Hardware tab, select the HID compliant mouse driver that keeps reinstalling itself and click properties, in properties go into the Driver tab and click Disable. That should hopefully stop your HID compliant driver from installing itself.
Click to expand...

After messing around for a long time in the device manager disabling certain Logitech related devices and uninstalling certain HID/USB ghost devices, I was able to reduce the frequency and severity in which the issue occurred. I never bothered to pay attention to the device listings in the hardware tab until you mentioned it. All this stuff helps but it hasn't fixed the problem. I did some research it appears this is a frequent problem of Logitech mice due to the cheap cords. Bends in the cord can cause shorts apparently. I hope this isn't the case with mine :confused:

Oh and the issue seems to ONLY occur during gaming now (after I made the change above). Whereas before it occurred on the desktop as well.
 
Don't know why it would be trying to update the HID compliant driver. Think Microshaft has been using the same one since 2006. Its a default driver, don't even know why you would have to install it at all. That's the date still on mine using Windows 7. Have you tried using a different USB port?
 
StrangleHold said:
Don't know why it would be trying to update the HID compliant driver. Think Microshaft has been using the same one since 2006. Its a default driver, don't even know why you would have to install it at all. That's the date still on mine using Windows 7. Have you tried using a different USB port?
Click to expand...

I did try a different port. I forgot to mention above that I was able to get rid of the "HID compliant mouse" in both "device manager" and "devices and printers". It no longer installs itself. There is no any issue while on the desktop anymore. Only in gaming now does the mouse freeze. But it freezes only for a second instead of several as before. This must be related to the Logitech software I'm guessing.
 
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