Computers works too slow
- Thread starter Osviux
- Start date
scopestech
banned
programs like advanced system care provide a deeper defrag btw
gamblingman
VIP Member
Read Carefully!
Since you're having problems with the system, lets begin at square-one. Please, don't do anything else on the computer while working with these programs. Proceed through these instructions and perform all the below steps in the order listed, and do all in normal boot mode NOT safe mode. If you cannot boot normally and all you can boot into is safe mode, tell us.
Also, Do not restart your computer unless someone from here or the program Malwarebytes informs you that its necessary to restart. If you cannot get any files to download from the links we have provided, then stop what you are doing and tell us.
Note: If you cannot get any of these files to download on the computer which is having problems, then download them on another computer. Then put the download file(s) on a USB flash drive and transfer the the file(s) to the problem computer.
Please download Malwarebytes' Anti-Malware HERE or HERE and save it to your desktop.
Note:
If for some reason Malwarebytes will not install or run please download these files: Rkill.scr, Rkill.exe, or Rkill.com.
First, run the .SCR file by clicking it. If a black window opens then closes (or you get a message from the infection that RKill is infected) run the file again, do this until it generates a log of processes stopped. If .SCR will not run at all, try the .EXE, if the .EXE wont work then use the .COM until one of them gives you a log. If none will run and produce a log then stop and tell us immediately. Then work to install or run Malwarebytes.
DO NOT reboot immediately after running RKill because doing so will deactivate RKill and you will have to run it again. Just run RKill then malwarebytes, then HijackThis.
- - - - - - - - - - - - - -
Now, generate a HijackThis log.
Download the HijackThis installer from HERE.
Run the installer and choose Install, indicating that you accept the license agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log.
Since you're having problems with the system, lets begin at square-one. Please, don't do anything else on the computer while working with these programs. Proceed through these instructions and perform all the below steps in the order listed, and do all in normal boot mode NOT safe mode. If you cannot boot normally and all you can boot into is safe mode, tell us.
Also, Do not restart your computer unless someone from here or the program Malwarebytes informs you that its necessary to restart. If you cannot get any files to download from the links we have provided, then stop what you are doing and tell us.
Note: If you cannot get any of these files to download on the computer which is having problems, then download them on another computer. Then put the download file(s) on a USB flash drive and transfer the the file(s) to the problem computer.
Please download Malwarebytes' Anti-Malware HERE or HERE and save it to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to
o Update Malwarebytes' Anti-Malware
o and Launch Malwarebytes' Anti-Malware - Then click Finish.
- If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware
Note:
If for some reason Malwarebytes will not install or run please download these files: Rkill.scr, Rkill.exe, or Rkill.com.
First, run the .SCR file by clicking it. If a black window opens then closes (or you get a message from the infection that RKill is infected) run the file again, do this until it generates a log of processes stopped. If .SCR will not run at all, try the .EXE, if the .EXE wont work then use the .COM until one of them gives you a log. If none will run and produce a log then stop and tell us immediately. Then work to install or run Malwarebytes.
DO NOT reboot immediately after running RKill because doing so will deactivate RKill and you will have to run it again. Just run RKill then malwarebytes, then HijackThis.
- - - - - - - - - - - - - -
Now, generate a HijackThis log.
Download the HijackThis installer from HERE.
Run the installer and choose Install, indicating that you accept the license agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log.
S.T.A.R.S.
banned
The reason why your computer might work so slow is because the transfer mode in your Windows operating system is PIO and not DMA.Check your transfer mode and be sure that on ALL places is DMA and NOT the PIO.
Because if it's PIO then even Windows OS will take ages to load lol.
Be sure to put ALL to DMA.
Because if it's PIO then even Windows OS will take ages to load lol.
Be sure to put ALL to DMA.
I already scanned my computer earlier and nothing was found.
Last edited:
gamblingman
VIP Member
Then it won't be difficult to post the logs. Having them helps me help you with your problem.
S.T.A.R.S.
banned
Did you check ALL the Primary and ALL the Secondary channels?
Because on the image I can see you have them many and they should ALL be on DMA.
Osviux,
Please follow through with our requests of posting a hijackthis log. Even though malwarebytes didn't find and remove anything, there still may be issues in the log that need to be taken care of. Please post the hijackthis log so we can at least rule things out. We can't help you if you won't follow instructions.
Also, I would like for you to do the following and let me know the results.
Please download and run TDSSkiller
When the program opens, click on the start scan button.
TDSSKiller will now scan your computer for the TDSS infection. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.
To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.
When it has finished cleaning the infection you will see a report stating whether or not it was successful as shown below.
If the log says will be cured after reboot, please reboot the system by pressing the reboot now button.
After running there will be a log that will be located at the root of your c:\ drive labeled tdsskiller with a series of numbers after it. Please open the log and copy and paste it back here.
Please follow through with our requests of posting a hijackthis log. Even though malwarebytes didn't find and remove anything, there still may be issues in the log that need to be taken care of. Please post the hijackthis log so we can at least rule things out. We can't help you if you won't follow instructions.
Also, I would like for you to do the following and let me know the results.
Please download and run TDSSkiller
When the program opens, click on the start scan button.
TDSSKiller will now scan your computer for the TDSS infection. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.
To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.
When it has finished cleaning the infection you will see a report stating whether or not it was successful as shown below.
If the log says will be cured after reboot, please reboot the system by pressing the reboot now button.
After running there will be a log that will be located at the root of your c:\ drive labeled tdsskiller with a series of numbers after it. Please open the log and copy and paste it back here.