Question gigabyte GA-H170M-D3H boot loop power issues , and no display

R

ripo66

New Member
Hello everyone,
first I apologize in advance if my English is not that good

I will try to start from the beginning
Since I updated my BIOS version to the latest version on the GIGABYTE motherboard manufacturer's website (F23F version)
I started experiencing a series of different and strange problems

then when I restarted the computer there was no display on the screen...I had to disconnect the power from the computer completely for a whole day and plug it in and only then would the computer come on with a display on the screen.. but even then it would only come on once... when I restarted the computer there was no longer a display on the screen... a phenomenon very strangeI ignored the very fact that upgrading the BIOS version causes the problem... and I started looking for other solutions.... I thought to myself ok, maybe it's the power supply... so I went and bought a brand new power supply.When I connect the new power supply, the computer performs a LOOP loop of restarts for itself... and basically turns itself off and turns itself on again... and does not continue to the operating system

In the last few days, after I installed the new power supply I bought and when the computer was doing restart loops... there was still a display on the screen and I could enter the BIOS... in BIOS mode the computer could work for hours... but when it exits the BIOS and tries to continue to Any BOOT even USB or to the hard disk the computer just immediately does a loop of restarting...

Now after few days in the current situation... there is no display on the screen and the computer just does loops of restarting itself... I notice the fans working and then.. turning off.. and restarting itself again...

am quite discouraged and now I will list what attempts I tried to solve the problem but without success..

*I tried to connect the screen to the video card directly
*I tried to connect the screen to the video card built into the board
*I tried removing the processor and reinserting it..
*I tried to remove all the memories and leave only one memory and switch between them
*I tried to remove the battery from the board
*I tried to put the JUMPER on the board on the CMOS
*I tried to clear the contacts of the memories
*I tried replacing power cables. of screen..
*I replaced a new power supply with an ANTEC CSK 750 model
*I tried disconnecting all the connections from the board and all the SATA cables that are connected.
*I even tried to make sure that the new power supply I bought was really working... so I took another old computer that has a 500 watt power supply
And I connected to it the power supply of the new 750 watt that I bought and indeed the supply is working and there was a display and everything worked...
*Funny as it sounds I even tried replacing the motherboard battery


My specs:
motherboard - GA-H170M-D3H (gigabyte)
4X memory sticks of 8GB total 32GB --- memory model TED48G2400C16BK (DDR4 2400)
cpu - I5-6600
nvidia geforce 1080p
750W psu (ANTEC CSK 750W)

Appreciate your help in advance... I would love to know what else can be done?
 
johnb35

johnb35

Administrator
Staff member
First question is why did you update the bios? Were you having issues that a bios update may have fixed? It's not common for people to update the bios just to be updating it. As you now can see, strange things may and can happen after a bios update.
 
R

ripo66

New Member
HI johnb35
You are absolutely right!
I thought to myself that always being the most informed is the best
AS I RECEIVE THE MICROSOFT UPDATES
So I said to myself why not actually have the BIOS updated as well?
But I admit I was wrong
 
johnb35

johnb35

Administrator
Staff member
The only thing you can do is try installing an older version of the bios, hopefully you can remember what version you had. Some of the bios files say you can't go back to older one when that new bios is installed. See on the far right of F20 and F21? Prohibits updating to earlier versions.

bios.jpg
 
R

ripo66

New Member
hi @johnb35,
how can i install older bios version ?
At the moment, in the current state that i turns on the computer, I don't even have a display on the screen....
 
R

ripo66

New Member
Hello everyone, a new update... I was able to clear cmos with two wires, apparently this time I did it well, but at the moment I get to the POST screen, and then if I press the BIOS entry option, I can stay there for an unlimited time, but if I exit the BIOS, the computer continues reboots itself with a display and then goes back to the BOOT loop until I enter the BIOS menu again, that means I'm back to the beginning only now if it's possible to see the BIOS

PLEASE SEE THE PICTURES I UPLOAD AT THIS 2 LINKS

https://ibb.co/McBZ0cH

https://ibb.co/722K5PC

Now the question is how do I continue from here? The computer loops with BIOS and cannot reach the operating system and cannot BOOT from USB
 
johnb35

johnb35

Administrator
Staff member
When you reset the bios, it changed all the settings back to default. Make sure your boot drive is set for first boot device. Also, make sure your sata controller is set for the right setting or it may cause the boot loop as well. Are you using SATA or M.2 drive for boot disk?
 
R

ripo66

New Member
johnb35 said:
When you reset the bios, it changed all the settings back to default. Make sure your boot drive is set for first boot device. Also, make sure your sata controller is set for the right setting or it may cause the boot loop as well. Are you using SATA or M.2 drive for boot disk?
Click to expand...
hi @johnb35,
i used sata ..
i set my ssd drive to be the main bood device.. but you say something about sata controller setting .. how do i get there ?and that i need to config there to prevent the loops ?
 
johnb35

johnb35

Administrator
Staff member
That setting is correct providing thats how it was when you installed windows. It should be AHCI. Does it even try to boot windows? Can you post a video of the boot process? You may just have to take it in to a repair shop and have them diagnose the issue.
 
R

ripo66

New Member
johnb35 said:
That setting is correct providing thats how it was when you installed windows. It should be AHCI. Does it even try to boot windows? Can you post a video of the boot process? You may just have to take it in to a repair shop and have them diagnose the issue.
Click to expand...
attach link to the boot loop from that moment , as you can see its not even try to boot the windows

Video Unavailable

This video is unavailable.
streamable.com streamable.com
 
johnb35

johnb35

Administrator
Staff member
Ok, do this. Disconnect the ssd and start the pc. If everything is OK, then you should get an error message like "reboot amd select proper boot device". I have a feeling it's either something is up with the ssd like it's failing or you still may have a wrong setting somewhere in the bios.
 
R

ripo66

New Member
johnb35 said:
Ok, do this. Disconnect the ssd and start the pc. If everything is OK, then you should get an error message like "reboot amd select proper boot device". I have a feeling it's either something is up with the ssd like it's failing or you still may have a wrong setting somewhere in the bios.
Click to expand...
hello johnb35 it dosent work with this way :(
 
R

ripo66

New Member
hello Hello everyone, a new update and good news!

after i did clear cmos with two wires , one way with pc power on

and other way with pc turn of without the battry

so the only thing i was able to do its only go inside the bios or stay with the boot loop

so i was think to my self why not install again the last bios version F22f

i was installing again and the q-flash utility was asking to confirm and boom it boot to windows immediately

And I was so happy and excited that everything was working again... after 4 months

I really appreciate your help and many thanks
 
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