Very laggy laptop

Tech Wizard

Tech Wizard

Member
I got a laptop on my last birthday, I don't really remember using it back then but I'm sure it wasn't as laggy as it is now. It is a second hand laptop (passed down to me by a family member). I don't use it that much any more as I have little sisters that play on it and they download allot of stuff.
So because of this I was thinking the cause was a virus, a while back I did a scan on my computer and it did find a trojan so I don't know if it didn't get rid of it.
Or I was thinking it could be hardware failure because it is a old laptop.
I was thinking of a solution would be to backup my important files and delete all the files and the os and run windows xp on it.
Any help would be appreciated
thanks in advance.

Other information:

Specs-
Intel core 2 duo proccessor T5550 1.83 GHz
1GB RAM
Mobile Intel(R) 965 Express Chipset Family

Anti virus software-
Avg 2011 free

Also sorry if I posted in the wrong place I didn't know where I should have posted it.
 
Alot of work that is, but what if the machine needs some general cleanup? What program did you use to scan for malware? Have you ran Ccleaner?

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
Malwarebytes log

Here is the malwarebytes log I will post the other log shortly when I download and run it.


Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.14.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Debbie :: JORDANSLAPTOP [administrator]

Protection: Enabled

6/14/2012 4:34:46 PM
mbam-log-2012-06-14 (16-34-46).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 381245
Time elapsed: 2 hour(s), 27 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 7
C:\Program Files\Terraria\TDU.exe (Packer.ModifiedUPX) -> Quarantined and deleted successfully.
C:\Users\Debbie\AppData\Local\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully.
C:\Users\Debbie\Desktop\AdventureCraft\Patcher v1.1.exe (Adware.Onlinegames) -> Quarantined and deleted successfully.
C:\Users\Debbie\Downloads\epicbot_520 (1).exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Debbie\Downloads\epicbot_520 (2).exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Debbie\Downloads\epicbot_520.exe (PUP.BundleOffers.IIQ) -> Quarantined and deleted successfully.
C:\Users\Debbie\Local Settings\TempDIR\BetterInstaller.exe (PUP.BundleInstaller.Somoto) -> Quarantined and deleted successfully.

(end)
 
Hijack log file

Here is the hijack log file. Also when I started it up it said it didn't have access to the hosts file I tried running it as admin but the option wasn't there.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:27:12 PM, on 6/14/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Debbie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Windows\System32\mobsync.exe
C:\Desktop\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://vaio-online.sony.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
R3 - URLSearchHook: (no name) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)
O1 - Hosts: ::1 localhost
O1 - Hosts: 74.113.152.32 istockphoto.com
O1 - Hosts: 208.94.0.38 yfrog.com
O1 - Hosts: 63.309.5.102 virustotal.com
O1 - Hosts: 123.125.50.22 126.com
O1 - Hosts: 174.36.28.11 SlideShare.com
O1 - Hosts: 213.238.60.190 xing.com
O1 - Hosts: 59.106.98.139 seesaa.net
O1 - Hosts: 184.72.253.170 hootsuite.com
O1 - Hosts: 211.151.146.16 soku.com
O1 - Hosts: 72.32.120.222 metacafe.com
O1 - Hosts: 9.105.6.98 bitdefender.com
O1 - Hosts: 204.11.109.133 tribalfusion.com
O1 - Hosts: 207.154.14.31tripadvisor.com
O1 - Hosts: 216.52.240.133 ustream.tv
O1 - Hosts: 174.36.244.132 linkwithin.com
O1 - Hosts: 121.67.203.61 scan.novirusthanks.org
O1 - Hosts: 209.172.34.139 imagevenue.com
O1 - Hosts: 91.206.232.220 booking.com
O1 - Hosts: 118.69.251.6 vnexpress.net
O1 - Hosts: 103.67.101.13 trendmicro.com
O1 - Hosts: 208.85.40.80 pandora.com
O1 - Hosts: 194.116.241.57 softonic.com
O1 - Hosts: 208.83.243.15 match.com
O1 - Hosts: 202.57.69.84 nwt.com
O1 - Hosts: 65.11.53.80 nttnavi.com
O1 - Hosts: 72.51.41.235 nrk.no
O1 - Hosts: 110.16.19.157 nozonedata.com
O1 - Hosts: 76.106.43.251 nachtagenten.com
O1 - Hosts: 195.82.124.124 musicmatch.com
O1 - Hosts: 70.52.56.163 moscowtimes.com
O1 - Hosts: 124.217.235.76 gsn.com
O1 - Hosts: 61.178.63.198 mgd.com
O1 - Hosts: 174.142.24.205 mediastorm.hu
O1 - Hosts: 38.113.207.59 media-servers.com
O1 - Hosts: 116.66.206.161 m5prod.com
O1 - Hosts: 74.175.65.66 lupa.com
O1 - Hosts: 207.200.66.53 liveintercom.com
O1 - Hosts: 71.96.135.20 keenspace.com
O1 - Hosts: 202.51.107.37 jetsoftware.com
O1 - Hosts: 60.251.54.208 jamba.com
O1 - Hosts: 222.161.3.133 ir.com
O1 - Hosts: 200.24.227.170 investopedia.com
O1 - Hosts: 202.149.24.216 choiceradio.com
O1 - Hosts: 91.206.232.220 booking.com
O1 - Hosts: 118.69.251.6 vnexpress.net
O1 - Hosts: 141.76.45.18 chip.com
O1 - Hosts: 128.006.192.15 redv.net
O1 - Hosts: 194.42.17.124 cgi.com
O1 - Hosts: 199.26.254.66 centcomm.com
O1 - Hosts: 202.149.24.216 digitallook.com
O1 - Hosts: 60.251.189.134 domainfactory.com
O1 - Hosts: 222.161.3.133 dvdfocomm.nu
O1 - Hosts: 157.95.56.15 e-kolay.com
O1 - Hosts: 85.249.23.115 eurosport.com
O1 - Hosts: 189.104.149.61 f1cd.com
O1 - Hosts: 125.162.92.234 free6.com
O1 - Hosts: 80.81.159.20 cdmworldsoftware.com
O1 - Hosts: 117.102.101.219 grafika.com
O1 - Hosts: 85.249.23.115 adware-delete.com
O1 - Hosts: 69.89.22.135 hbv.com
O1 - Hosts: 92.48.201.39 protectorsuite.com
O1 - Hosts: 128.31.1.16 howstuffworks.com
O1 - Hosts: 132.239.17.2 gns.com
O1 - Hosts: 85.249.23.117 hyena.com
O1 - Hosts: 219.139.158.59 iinfo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: MediaBar - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - (no file)
O3 - Toolbar: (no name) - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - (no file)
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "c:\Desktop\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] c:\Desktop\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Debbie\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
O4 - .DEFAULT User Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe (User 'Default user')
O4 - Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Transfer by Image Converter 3 - C:\Program Files\Sony\Image Converter 3\menu.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Licensing Console - Unknown owner - C:\Windows\system32\msvfd32.exe (file missing)
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Image Converter SCSI Service (ICScsiSV) - Sony Corporation - C:\Program Files\Sony\Image Converter 3\ICScsiSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 3\IcVzMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MBAMService - Malwarebytes Corporation - c:\Desktop\mbamservice.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: vToolbarUpdater11.1.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15980 bytes
 
Dude, with respect to John, there are a few things you should do first.

  1. You have Windows Vista, so the best thing you can do is use ReadyBoost. Insert a USB drive, the bigger the better (needs to be of a certain speed) but try what you have and right click on it in Computer, and go to properties and select the ReadyBoost Tab and dedicate it to Readyboost. This act kinda like RAM. Massive help for a slow laptop hard drive.
  2. Update Windows.
  3. Go to the manufactuers website and update all drivers
  4. Uninstall all software and applications (e.g. bloatware) that is installed on the machine
  5. Clean up your hard drive with Ccleaner
  6. Press Windows button R and then type cmd, right click on cmd and open as Administrator. Then type (with spaces): sfc /scannow - let it run.
  7. Defrag

Then look for malware.
 
The issue you have here is that your machine was severely infected. Your hosts file is still infected with some other issues still visible. Please do the following.

1.

Please download and run TDSSkiller

When the program opens, click on the start scan button.

TDSSKiller will now scan your computer for the TDSS infection. When the scan has finished it will display a result screen stating whether or not the infection was found on your computer. If it was found it will display a screen similar to the one below.

infection-found.jpg


To remove the infection simply click on the Continue button and TDSSKiller will attempt to clean the infection.

When it has finished cleaning the infection you will see a report stating whether or not it was successful as shown below.

scan-completed.jpg


If the log says will be cured after reboot, please reboot the system by pressing the reboot now button.

After running there will be a log that will be located at the root of your c:\ drive labeled tdsskiller with a series of numbers after it. Please open the log and copy and paste it back here.

2.

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
  • Download this file here :

    Combofix

  • When the page loads click on the blue combofix download link next to the BleepingComputer Mirror.
  • Save the file to your windows desktop. The combofix icon will look like this when it has downloaded to your desktop.

    cf-icon.jpg
  • We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:

  • Close all open Windows including this one.
  • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found here.
    Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
  • Please click on I agree on the disclaimer window.
  • ComboFix will now install itself on to your computer. When it is done, a blue screen will appear as shown below.

    cf-preparing.jpg

  • ComboFix is now preparing to run. When it has finished ComboFix will automatically attempt to create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.

    erunt.jpg

  • Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:

    recovery-console-prompt.jpg

  • At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console.
  • Please click on yes in the next window to continue scanning for malware.
  • ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
  • ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
  • While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.

    still-scanning-clockchanges.jpg

  • When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
  • This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
  • When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you.
  • Now you just click on the edit menu and click on select all, then click on the edit menu again and click on copy. Then come to the forum in your reply and right click on your mouse and click on paste.


In your next reply please post:
  • The ComboFix log
  • A fresh HiJackThis log
  • An update on how your computer is running
 
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