Trying to fix a friend's network connection... can you help me.

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Winterinchicago

New Member
I am trying to fix my friend's network connection.

She has:
- cable internet
- a dell desktop | windows xp
- a mac powerbook laptop
- a DI-524 D-link wireless router

The first think I did was connect the Dell to the router in spot 1 of 4. Then the wan to the modem. This is correct, no?

However, the Dell will still not recognize any connection.

I can only find "Local Area Connection" and not any wireless networks. She does not know where the disc or instructions are. Any advice?
 
So the mac works but the dell doesn't? trhat's strange, assuming you're using wifi for the mac.

Is the router new? Has it ever worked? Could the dell still be setup for the modem and simply need to be set to DHCP?
 
Winterinchicago said:
I am trying to fix my friend's network connection.

She has:
- cable internet
- a dell desktop | windows xp
- a mac powerbook laptop
- a DI-524 D-link wireless router

The first think I did was connect the Dell to the router in spot 1 of 4. Then the wan to the modem. This is correct, no?

However, the Dell will still not recognize any connection.

I can only find "Local Area Connection" and not any wireless networks. She does not know where the disc or instructions are. Any advice?
Click to expand...
Are you doing this wirelessly or wired? From your explanation of connecting your Dell to spot 1 of 4, I would assume you mean wired. If so, then it should show up as "Local Area Connection" like you said. What you need to do is check the TCP/IP settings if they are set on automatic or if there are set values in there.
 
my friend has a D-Link Router and he has had some awful problems with it.
is the router working correctly?(lights?)
and have you set it up properly?
 
If neither work, then there's obviously something wrong with the router's setup. On the Dell, go to run and type CMD. From command, type IPCONFIG. You should have something like...

Connection-specific DNS Suffix . : carolina.rr.com
IP Address. . . . . . . . . . . . : 192.168.1.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

The default address in my Dlink access point was 192.168.0.xxx if I recall correctly, so yours should be something similar to that.

(Skip this if the IP address is correct)
If the IP address is wrong, read up in the manual to find exactly what the router runs at. You should also find the router's default IP address(I'm guessing 192.168.0.1) If this is correct, set a computer up on the network by manually entering this info.

Once you're both on the same network, see if you can connect to the internet. You also should go on and connect to the router's setup(in a browser, type 192.168.0.1, if that's the router's IP) and you should get a menu. You might get a password dialog, all of that will be covered in the manual. Check your modem settings. Be sure you have an IP address from your modem. Also be sure DHCP is enabled.

As for the problems with Dlink as stated above, I've not had a single problem with my DLink Access point. However, I've had many problems with Dlink network cards...
 
When you configure your router there's a good chance you'll need to clone you computers MAC address or put your ISP sign on (user name & password). For my mom who uses Comcast that's what I had to do.
 
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