danj
New Member
Hi There,
When I try to run the Trend Micro Housecall free online scanner I get through most of the process, but when it actually starts to scan my system the browser just closes and it's like I never tried to do the scan. I did some research but couldn't find this particular problem. I disable both my firewall and active virus program when I try to do the scan. I have previously done this scan successfully with my firewall and active virus programs both on and off.
I have done Ad-Aware, Avast!, Spybot Search and Destroy, and SUPERAntispyware scans and have found nothing. I don't trust Panda active scan because Ad-Aware has picked up tracking cookies from them before.
Here is my Hijackthis log: any advice would help - thanks
Logfile of HijackThis v1.99.1
Scan saved at 5:13:36 PM, on 1/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\HJT\HijackThis.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe
When I try to run the Trend Micro Housecall free online scanner I get through most of the process, but when it actually starts to scan my system the browser just closes and it's like I never tried to do the scan. I did some research but couldn't find this particular problem. I disable both my firewall and active virus program when I try to do the scan. I have previously done this scan successfully with my firewall and active virus programs both on and off.
I have done Ad-Aware, Avast!, Spybot Search and Destroy, and SUPERAntispyware scans and have found nothing. I don't trust Panda active scan because Ad-Aware has picked up tracking cookies from them before.
Here is my Hijackthis log: any advice would help - thanks
Logfile of HijackThis v1.99.1
Scan saved at 5:13:36 PM, on 1/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\HJT\HijackThis.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SiS WirelessLan Service (SiSWLSvc) - Unknown owner - C:\Program Files\802.11 Wireless LAN\802.11g Pen Size Wireless USB 2.0 Adapter HW.32 V1.10\SiSWLSvc.exe