sound "shudders"

D

drumh

New Member
Hi all,
When I play an audio or video file, the sound shudders and sounds like it is
slowing down, particularly (though not always) when I try and open another
program or window, etc. I have XP SP3. AMD Athlon processor with a SiS 760GX-M motherboard, and 1.46GB of RAM.
I defragmented the hard drive, but it has made no difference.
Any help will be appreciated.
Thanks.
:confused:
 
What are you using for sound(onboard or expansion card) and a player? Driver and application problems are the typical reason where a removal and fresh installation of drivers along with the application will usually clean things up.

WMP 10 not 11, Cyberlink's PowerDVD, Apple's ITunes are generally the better players for XP with or without SP3 on. If you have a prebuilt system using onboard sound you likely need to try an update from the support site.

Defragmenting a drive helps keep Windows and programs in general running smoother while not seeing driver issues solved there. Another thing that could be causing this is a bad dimm. It sounds like you have a pair of 512s, one 256, and another 128mb dimm installed for the 1.46gb of memory. If any are a mismatch that will cause problems too.
 
Hi PC eye,
Thanks for the reply.
I have onboard sound.
I generally use WMP 11.0.5721.5145(version?)
I've never really updated drivers. I recently tried, but I got so confused. I went to the SiS website, and there was so much jargon, I had no idea what to do. I ended up 'updating' what I thought was the audio driver (from Realtek AC'97, with driver version 5.10.0.5770 dated 2004-12-22) and when I restarted the computer, i had no sound and the speaker icon in the bottom right hand corner of the screen had vanished. I ended up rolling back the driver.
As you can probably tell, my knowledge of computers is severely limited.

Is there something obvious that I'm not doing?
-Cheers.
 
A little more information like the make of the board since SIS is only the chipset not the model of the board itself. Is it and ECS, Elite, Asrock brand?

The support site for that would see the correct updates once you have correctly selected that model. Any updates from SIS would simply be a set of drivers for the chipset not the onboard sound.
 
Hi PC eye,Thanks again for your reply.
Looking at the box, it says ECS ELITEGROUP 760GX-M.
I'll check out ELITEGROUP on the web. Tell you how I go.
Cheers:)
 
Thanks mate,
I appreciate the advice.
I've visited the link and downloaded the REALTEK Ver:A3.98 zip file. Reading through the instructions, it says...


1. Double-click the "System" icon to open the "System Properties" dialog from Control Panel .
2. Choose "Hardware" tab and click the "Device Manager" button .
3. Please right-click mouse on "MultiMedia Audio Controller" and choose the "Properties" menu item
to show the driver details....

However, I when I go to the device manager, there is no "MultiMedia Audio Controller"
I did a search on my computer, and nothing comes up either.
Is there something I need to do first (like uninstall/reinstall anything?)

Cheers.
 
One thing to try would be installing the correct update to find out if Windows is detecting the audio chip properly and will readily display the "found new hardware, Windows will now install drivers" type message. The other option if that doesn't work would be to use a driver remover and then try the update.

If the problem is with the onboard audio chip itself you should still be seeing a yellow or red marked item in the sound. video, and game controllers section there. But you mentioned rolling back the drivers meaning it was uninstalled. The update once run should see that reappear.
 
Hi PC Eye,
I downloaded the updated driver and it seems to have helped. Thanks for all your help.
-drumh
 
Take a look a in the device manager anyways to get familiar with the items for onboard sound in case you have any further problems. If you do and see one of them yellow marked you can right click to choose the update driver option where sometimes Windows will reinstall the drivers needed automatically. It will simply remember where the update unpacked them and take them from there.
 
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