Sound problems...

B

BK412

New Member
My mother, which I live with at the moment, reformated our computer and none of the drives were backed up :( (WTF!?)... In device manager under other devices "Video Controller (VGA Compatible)" lists that its not installed. "Audio Device on High Definition Audio Bus" also say its not installed. After trying to update them, I went to realtek.com and downloaded the audio driver but it would either work (sound comes on, but screen stays black after loading screen) or not (after installing drive computer automaticly restarts yet the driver wasnt installed). I bought this PC off a freind and he said that it was pieced together. Any help would be great! I can provide my "system information" if needed. Thanks Much :)

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*Update* - Well I just installed the driver again from realtek.com but this time after installation I chose "restart later" and now the SOUND WORKS! but I'm worried if rebooted the black screen will come back. I'll Update later
 
Last edited:
linkin93 said:
Your full system specs would help. if you aren't sure, download and run CPU-Z and GPU-Z.
Click to expand...

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
Activation Status Activation Pending (30 days remaining)
System Name BK-FDCF6C2402EF
System Manufacturer BIOSTAR Group
System Model P4M89-M7A
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 7 GenuineIntel ~2000 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 6/14/2007
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name BK-FDCF6C2402EF\BK
Time Zone Pacific Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 652.70 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.12 GB
Page File C:\pagefile.sys


Does this help at all? I downloaded CPU-Z, what do you need to know? Should I type everything CPU-Z shows? I also downloaded GPU-Z and an error pops up saying "Unknown architecture".
 
from CPU-Z i need the motherboard name/model. don't worry about gpu-z, it's just for graphics cards.
 
linkin93 said:
from CPU-Z i need the motherboard name/model. don't worry about gpu-z, it's just for graphics cards.
Click to expand...

*ok, under motherboard* -

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Manufacturer : BIOSTAR Group

Model : P4M89-M7A (Version 1.0)

Chipset : VIA P4M890

Southbrige : VIA VT8237A

LPCIO : ITE IT8712

-------------------------------------------------------------------------

*under Bios* -

Brand : Pheonix Technologies, LTD

Version : 6.00 PG

--------------------------------------------------------------------------

anything else?
 
Thanks alot for your help. I didn't try this yet but within the hour I shall. Will all the drivers on this link work with my computer (Motherboard) or is it more complex then that?
 
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