sound problem x2 =(

R

Radeonn

New Member
Hi guys,

Ive just built a computer and im having some problems with the back panel sound. When i plug my monitor's speakers into the front panel port the sound works fine. But when i plug it into the back panel the sound disappears. I can tell the computer detects it getting plugged in because the screen pops up asking me if its line in, mic etc.

Does anyone have any ideas what to do? nothings wrong in device manager and im pretty sure ive got the latest drivers. I'm using the motherboards onboard sound, the motherboard is a gigabyte GA-EP45-DS3

My second problem is my old computer. After getting a new one i transferred all my files then wiped it. When i reinstalled windows the sound wasn't working anymore (i had sound before the wipe). I figured out the name of what i think is the sound card (ASUSTeK SAA7134 Can BDA Video Capture) (i think it does sound too, its a hybrid supposably) and installed the driver for it but nothing happened. Again, there's nothing yellow in device manager etc.

If anyone could help with either of my problems it would be greatly appreciated.

thanks!
 
As for the #1 item you most likely are plugging the audio mini plug into the flexi jack(line in/mic) and not the second or third for onboard sound. That would account for why no sound is heard since you simply went in the wrong direction when looking at the jacks on the board itself.

For the #2 item the Asus capture card is not the primary sound source but simply an addon expansion card that sends sound being input into it out to the onboard or installed sound card there a totally separate item entirely. The drivers for the addon card went on normally explaining no yellow marked items being seen in the DM.

What is the make and model of the old system's board if not prebuilt? If a prebuilt system the question would then be what make and model system?
 
Thanks for the reply,

I've had a look and its being plugged into the right jack (its a green jack that says line out and the cable has a green tip)

and yes, this computer was prebuilt. It is a HP pavillion home pc with a t760a as a cpu. It was built in 2005 and is P4.
 
Is the line out seen on the Asus card or board? A line out and output for speakers are two different things. A green jack on the board or on a sound card when installed would be the front speaker jack followed by usually black for the rear.

The support information for that model shows the jacks should see "Front Speaker Out" and "Rear Speaker Out" stamped or labled next to the jacks themselves on the board with the green for front and black for rear. http://h10025.www1.hp.com/ewfrf/wc/...s&lang=&rule=33788&product=435847#bph07905_51

You need to plug the speakers into the jacks on the board itself found on the rear of the case. If you are already that could point to a bad jack now being seen or you simply ended up with the wrong set of drivers when going for the update.

If you scroll down the page there past the 5.1, 7.1 configuration you will see the images showing the green(front), blue(rear), and red for center or sub woofer. The last item however shows a need to configure the line in and mic jacks using the red and blue jacks for more then a simple pair using the green front. That's then done by the Realtek software for that model.
 
Thanks! I went to the link you gave me and looked around the site and found the original driver. The program i used to detect drivers must of done something else. So now my old computer has sound.

But with my new computer, I have been plugging it into the right port (figure 10) the line out green port in the link you gave me. If no sound is happening, does that mean my motherboard is faulty? or could it jus be a settings problem?

thanks!
 
It depends on the model they used in the model you have. The information there shows the exact same jacks but one sees them as dual purpose while the other simply shows 5.1, 7.1. I would assume that was a software configuration needed to see results if the jacks themselves are good.

The quick way to see if a setting change is needed would be plugging a mic or external non amplified audio source into the line in or mic input with only the front speakers plugged in to see if you hear sound coming in. Then you would simply go into the mixer of the software used for onboard to make the setting changes needed.

If you end up finding a bad jack or not getting results the last option of course is going for a separate card plus an improved sound quality. I preferr that on custom builds here where if a card should fail I can simlpy remove the drivers/software for that and revert to the onboard until replaced. But first try settings.
 
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