Serial key in use ?!?!?

[jutnm]

Ok, i bought an OEM Vista Basic OS, from an online company. I installed it, input the serial key and everything went fine for 3 weeks about, until my computer gave me problems. So I rebooted and reinstalled everything and tried to input the serial key. BUT! its gives me the message " THIS SERIAL KEY IS IN USE ALREADY." I never gave my cd/serial out so WTF ?!?

WHAT DO I DO .

THANKS

 

[Chuck_Fu]

Ok, i bought an OEM Vista Basic OS, from an online company. I installed it, input the serial key and everything went fine for 3 weeks about, until my computer gave me problems. So I rebooted and reinstalled everything and tried to input the serial key. BUT! its gives me the message " THIS SERIAL KEY IS IN USE ALREADY." I never gave my cd/serial out so WTF ?!?

WHAT DO I DO .

THANKS

You have to call microsoft and get a new serial key everytime you reinstall. The reason it says the serial key is already is in use is cause you used it once already.

 

[Kill Bill]

You have to call microsoft and get a new serial key everytime you reinstall. The reason it says the serial key is already is in use is cause you used it once already.

But usually microsoft has a marker on the serial number on what motherboard its using.

 

[Chuck_Fu]

But usually microsoft has a marker on the serial number on what motherboard its using.

It worked for me I told them my harddrive died and I was reinstalling the OS on the new harddrive.

 

[jutnm]

THANKYOU FRO UR FAST RESPONSE - does anyone knwo the number to call Microsoft ?

and what do i need to tell them , so they think im Legit, i have the serial number and the other bar codes/numbers on the box.

 

[ThatGuy16]

If its legit, call them and tell them that you reformatted the computer and re-installed windows on the same computer, and now your getting that message. If your running a legit version, their shouldn't be any problems.

 

[Chuck_Fu]

I had to google for this number couldnt find it on the microsoft website.

(800) MICROSOFT (642-7676)

Hopefully it works post back here if it doesnt and ill try and find a different number.

 

[jutnm]

If its legit, call them and tell them that you reformatted the computer and re-installed windows on the same computer, and now your getting that message. If your running a legit version, their shouldn't be any problems.

its legit, it said the firs time it was, like thankyou for registering. saying it was a valid copy.

 

[jutnm]

i had to google for this number couldnt find it on the microsoft website.

(800) microsoft (642-7676)

hopefully it works post back here if it doesnt and ill try and find a different number.

thankyou !!!!!!!!!!!!!!