The Deskstar line was purchased by Hitachi in 2003 and they still exist today.
Yea I read that. Not sure why. As far as Im concerned, and even with what I read, the failure rates of my specific model were astounding enough to crumble IBM in the hard drive market almost completely. Mostly because they tried to deny the problem at first. Alot of companies will always try to deny wide spread product failure. HP actually still does the same. Alot of the 2008 or so model laptops from HP are junk and fail due to do some cheap solder they used that melts when it gets hot and causes various components to fail.
To me, when a company KNOWINGLY releases a bad product, its usually enough to bring them down. Theres really no winning involved with knowingly releasing a bad product, which is why I think the companies that are still around have learned from things like this. The average electronics consumer may not be the brightest, but if you release a bad product why would people buy from you again?
Me personally, Ill never buy an IBM or HP product because of it. Not because they released a bad product, every company will have a flop from time to time, but its how they handled it that shows they are bad companies. When my moms HP laptop failed, and the cause was determined to be the solder, its warranty had JUST ran out (how convenient) and HP was obviously no help at that point, wanting to charge $300 to replace the motherboard. Which to me, wouldnt solve the problem if they replace it with another faulty board whats the point? And when I searched up about it, all I found was people having the same exact issue and when I brought that up to them, obviously they know nothing about it.
If you release a bad product, that has a high failure rate across the board, obviously the right thing to do is give people their money back. Or at the very least, acknowledge the problem exist. IBM nor HP even acknowledged the problem even existed. Then to boot HP buys out my favorite phone company (Palm) and runs them straight into the ground. I miss Palm.