Scanner not working

finsfree

finsfree

Member
I have a HP Laserjet 3390 and I can not get the scanner to work. I am running XP Pro SP3.

I have tried using windows to scan and some third party software too...still nothing.:mad:

Does anybody know of a free scanning software...that works?

This printer is like a $600.00 printer...it should work...

Thanks,
finsfree
 
johnb35 said:
Have you loaded the drivers and Hp software for the printer?
Click to expand...

Yes Sir, I have loaded the drivers. I can print to it just fine, but cannot scan. Whatever application I use to try to scan, acts like it is working (meaning i can hear the scanner start up and run), but then nothing happens after that.

It does not matter if I use Windows or some kind of third party software...I still cannot get it to work. I even have the option to select the paper source (flatbed or document feeder) and after select either one, still nothing. :mad::confused:
 
You must log in or register to reply here.
Back
Top