Regularly Losing Internet, Please Help

taddiv

New Member
Hello Everyone!

I have a relatively new Dell, a E1505 T2400 about 10 months old. Using either the wire or wireless, I connect to the network and access the internet no problem, then I get a prompt when linking or refreshing a page that my browser (happens using any browser) "can't find the server" or "page not found"?? I have to go to Network Connections and disable/ enable or repair and things are fine again- sometimes for hours, sometimes for only a matter of minutes. Then it's back to the disable/ enable thing. It's maddening. Network status claims active network connection, testing the network card I ping and pass, I don't lose addresses or anything I just lose access to the internet. I disengaged my firewall and use the router's, so no conflict. When this occurs, Outlook also can't find server. The other computers in the house have no issues so the issue appears to be me. The problem suddenly showed-up a while back and appears to be getting worse. No settings were touched. I have a DSL line and the router's a Netg FSV318. All the settings are in order - the other four computers (some using wire, some wireless) using it have no problem whatsoever. Again, just me. I have constant network connectivity - I checked my pc's card settings and all are fine, and the task mangement network claims the card is operational for both modes. XP 2 pack, Antivirus is Av*st! Full scan, no virus. I stopped Av*st and still had the problem. I have N*rton, but only the basic which I use for the utility programs. I'm stumped. :confused: I guess I need to know if this is something hardware related that requires sending it back to get fixed. Oh, and in the short time it's taken me to write this I've had to copy and paste it three times for "server not found -- disable, enable..... :) ..... Ugh! :mad: .....disable, enable ... :) . Ugh!.. :mad: . (repeat ad nausuem)..

Sorry for the long post. And Thanks!

cheers,
 
Does it do the same thing in safe mode? If you get sick of it you can call both Dell and your ISP for help troubleshooting the issue.
 
Hmmmm If I can understand this right you have several computers on your network.

go to start run type in ipconfig/all
that will find your ip addy for the computer your on. then go into your tcp/ip properties, then go from there. But you definalty want to un-check obtain ip addy auto.

sorry if its short, I got to run.
 
Thanks theboy, you are Da Man!

Update:

After troubleshooting just about everything imaginable (to me anyway :) ) to no avail, I took the advice went into the TCP/IP config, unclicked auto obtain and plugged-in the addesses manually - for both wire and wireless. So long as I make sure the addresses don't rotate I've had ZERO issues since.

Only I'm not sure what the underlying issue was and why it appears fine now? Is this an indication of an underlying problem that still needs to be addessed? Is auto addy uncheck an auto do, always??? Um, why?

Thanks again!!
 
Glad I could help!;)

EDIT: Not too sure what the question is but I will take a stab at it. Why does it obtain IP auto?

Ease of use?
 
Last edited:
Glad I could help!;)

EDIT: Not too sure what the question is but I will take a stab at it. Why does it obtain IP auto?

Ease of use?

My doing I guess. I've just generally set things up to automatically obtain addresses. In the past I thought this the way to go given that I've got, like what, 17 devices attached to the router and that in the past I've found rotating addresses based upon what's available. Before things went wacky a few months ago auto addy seemed just peechy. So just don't auto addy is the lesson? In all cases?? Ever? I guess my question is what's the problem with using auto addy and why did using it eventually screw-up things so bad?

Thanks again "Da Man" :D
 
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