Problem with newly installed sound card

[SZielin2431]

I just installed a new 5.1 sound card. After I installed the card and booted up my system, Windows XP installed a driver and the sound card seemed to work fine. The only problem is that I cannot use the Creative software to control the sound output when I use the Windows driver. When I install the Creative driver, the sound card does not seem to work at all. I ran through Windows troubleshooting to make sure the card is set at default and is working properly, and it is. Does anyone have any ideas? It is a SoundBlaster Live Platinum 5.1 card w/ LiveDrive. TIA

 

[suprasteve]

you should first uninstall the windows driver and then download the newest drivers from the creative website and install those

 

[computerhakk]

uninstall the driver. go into device manager and delete the driver.

then restart, this time around, install from a CD rom drive if you are going through the wizard and let it install through the driver supplied by you from creative.