printerdad
New Member
Recently installed Windows XP on a Gateway Profile 4 Computer. I cannot get the sounf to work. In the device manager there is a yellow ! next to the multimedia audio controller. I have tried driver detection programs and research, cannot seem to tackle this one. Please help. Here is a Belrac Report.
Thanks Chris
Computer Profile Summary
Computer Name: Chey-desktop (in WORKGROUP) — Chey Desktop
Profile Date: Saturday, December 05, 2009 3:10:35 PM
Advisor Version: 8.1e
Windows Logon: ADMIN
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway Profile4 XAAA
System Serial Number: 0030141731
Enclosure Type: Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway DeskTop System SEAWOLF
Serial Number: 123490EN400015
Bus Clock: 533 megahertz
BIOS: SAMSUNG ELECTRONICS CO.,LTD 04PB.20030328.2531.HJU 03/28/2003
Drives Memory Modules c,d
10.79 Gigabytes Usable Hard Drive Capacity
1.85 Gigabytes Hard Drive Free Space
Maxtor 91080D5 [Hard drive] (10.80 GB) -- drive 0, s/n A50LDNAC, rev GAS54812, SMART Status: Healthy 512 Megabytes Usable Installed Memory
Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 10.79 GB 1.85 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ADMIN 12/5/2009 2:56:01 PM (admin)
Chey 12/5/2009 11:49:19 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter]
GTW PF41500 [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 17.1.0.19
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
1394 Net Adapter
Compact Wireless-G USB Network Adapter
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:23:69:E1:B3:CB
Intel(R) PRO/100 VE Network Connection
Dhcp Server: 192.168.1.1
Physical Address: 00:E0:B8:4D:423
Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)
Thanks Chris
Computer Profile Summary
Computer Name: Chey-desktop (in WORKGROUP) — Chey Desktop
Profile Date: Saturday, December 05, 2009 3:10:35 PM
Advisor Version: 8.1e
Windows Logon: ADMIN
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway Profile4 XAAA
System Serial Number: 0030141731
Enclosure Type: Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway DeskTop System SEAWOLF
Serial Number: 123490EN400015
Bus Clock: 533 megahertz
BIOS: SAMSUNG ELECTRONICS CO.,LTD 04PB.20030328.2531.HJU 03/28/2003
Drives Memory Modules c,d
10.79 Gigabytes Usable Hard Drive Capacity
1.85 Gigabytes Hard Drive Free Space
Maxtor 91080D5 [Hard drive] (10.80 GB) -- drive 0, s/n A50LDNAC, rev GAS54812, SMART Status: Healthy 512 Megabytes Usable Installed Memory
Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 256 MB
Local Drive Volumes
c: (NTFS on drive 0) 10.79 GB 1.85 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ADMIN 12/5/2009 2:56:01 PM (admin)
Chey 12/5/2009 11:49:19 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter]
GTW PF41500 [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 17.1.0.19
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
1394 Net Adapter
Compact Wireless-G USB Network Adapter
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:23:69:E1:B3:CB
Intel(R) PRO/100 VE Network Connection
Dhcp Server: 192.168.1.1
Physical Address: 00:E0:B8:4D:423
Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)