No Sound After windows install

printerdad

New Member
Recently installed Windows XP on a Gateway Profile 4 Computer. I cannot get the sounf to work. In the device manager there is a yellow ! next to the multimedia audio controller. I have tried driver detection programs and research, cannot seem to tackle this one. Please help. Here is a Belrac Report.
Thanks Chris

Computer Profile Summary
Computer Name: Chey-desktop (in WORKGROUP) — Chey Desktop
Profile Date: Saturday, December 05, 2009 3:10:35 PM
Advisor Version: 8.1e
Windows Logon: ADMIN



Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Gateway Profile4 XAAA
System Serial Number: 0030141731
Enclosure Type: Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Gateway DeskTop System SEAWOLF
Serial Number: 123490EN400015
Bus Clock: 533 megahertz
BIOS: SAMSUNG ELECTRONICS CO.,LTD 04PB.20030328.2531.HJU 03/28/2003
Drives Memory Modules c,d
10.79 Gigabytes Usable Hard Drive Capacity
1.85 Gigabytes Hard Drive Free Space



Maxtor 91080D5 [Hard drive] (10.80 GB) -- drive 0, s/n A50LDNAC, rev GAS54812, SMART Status: Healthy 512 Megabytes Usable Installed Memory

Slot 'DIMM1' has 256 MB
Slot 'DIMM2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 10.79 GB 1.85 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
ADMIN 12/5/2009 2:56:01 PM (admin)
Chey 12/5/2009 11:49:19 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never



Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter]
GTW PF41500 [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCI-1410 CardBus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD None detected
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 17.1.0.19
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
1394 Net Adapter
Compact Wireless-G USB Network Adapter
primary Auto IP Address: 192.168.1.5 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:23:69:E1:B3:CB
Intel(R) PRO/100 VE Network Connection
Dhcp Server: 192.168.1.1
Physical Address: 00:E0:B8:4D:423

Networking Dns Server: 192.168.1.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)
 
Right click on the device and click on properties, click on details tab and let me know what the device and vendor id's are, which are both 4 digit letter/number combinations.
 
PCI\VEN_8086&DEV_24C5&SUBSYS_1049107B&REV_01\3&61AAA01&0&FD

That is what i get, hope it helps.
The PC was originally a Gateway then bought by MPC now they are out of business.

Thanks
 
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