LAN/DSL: Can't Navigate Within Site

Bronson7

New Member
I just built a PC for my brother and he’s having a problem with accessing pages within sites. He’s hooked up to DSL via on-board LAN. My first thought was perhaps the LAN is faulty but he’s getting good connect speeds as verified by a modem speed test site and he’s able to access all main web pages. When he tries to navigate to another page within the site, it won’t load and eventually times out. I’m headed over there now, but figured I’d post here first and check responses when I returned. I’m not certain, but to me, it doesn’t sound like his LAN. Perhaps a security setting or firewall issue. We did have issues initially with Zone Alarm not allowing him to change his home page. Any ideas? I’ll post my findings when I return. The LAN/DSL thing is new to me so any help would be appreciated. Thanks.
Bronson7
 
I'm thinking firewall settings... make sure, if he's using ZA, that his Win firewall is disabled, and that the browser is set to bypass the proxy when using local addresses.
 
Dngrsone said:
I'm thinking firewall settings... make sure, if he's using ZA, that his Win firewall is disabled, and that the browser is set to bypass the proxy when using local addresses.

Well, you nailed it! It's ZoneAlarm. At first everything worked perfectly, then, I couldn't even get on-line (timed out when selecting the blue E). I played around with everything I could think of including Nvidia's ethernet drivers (what a pain Nvidia drivers are). Finally disabled ZoneAlarm and viola. Was also able to set his home page. Well, the RW disk he downloaded ZoneAlarm to had some pretty serious scratches and took an awfully long time to be read. I'm wondering if it was a corrupt install. He's going to download a fresh copy and burn it to a new disk. If that doesn't work, we'll try a different fire wall. Win firewall was disabled and I''ll definitely check the browser settings. Thank you very much, Dngrsone. I really appreciate it.
Bronson7
 
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