iPod Touch help

J

joebob1235

New Member
I need help from someone with working knowledge of iPod Touches or from personal experience since Apple is now charging for customer service... Anyway, what I think the problem is that my iPod (2nd Generation 8gb) needs a new battery. It ran out of power and now has been charging for a full day and won't turn on. If I try to turn it on, it'll just display the charging screen with minimal power. I think this means I need a new battery, it'd be great if someone could verify this for me. Thanks!
 
have you tried doing the system reset on it by holding the menu button and the lock button together for about 5-10 seconds, if after reseting it, still does not power or hold charge than id say it needs a new battery, i think apple are currently charging around £100 for a touch service/repair, so debatable if it is a worthwhile repair unless you go through a 3rd party in which case should cost around 50-60ish

hope that helps...
 
I've worked on plenty of iPod touches, and what you're describing is definitely indicative of a dead battery.
 
You can get a volt meter from radio shack for about 10 dollars. Check the battery with it and it will tell you if the battery is dead.
 
Metal Man 2 said:
You can get a volt meter from radio shack for about 10 dollars. Check the battery with it and it will tell you if the battery is dead.
Click to expand...

wow that is a good suggestion. I am not sure if I would have thought of that without reading your post first.

yeah the problem here either sounds like a bad battery or it could be a little less of an issue it could be a bad charger cord. I would suggest checking the condition of that cord. If you have any doubts about it then I would say replace the cord first. If not then go after a new battery I am not sure what a new ipod touch battery will cost you though
 
If you're handy with a soldering iron, you can get a replacement battery off of eBay for less than $10. Otherwise I would check your local Craigslist for anyone doing iPod repairs, I know there are a couple of people around here that do it.
 
speedyink said:
you two realize to get to the battery you need to take the entire ipod apart...
Click to expand...
Sometimes you gotta do what you gotta do.

You could also use the volt meter to check the output of the charging plug. How hard could it be to get access the the battery? Do you take it to the service shop and let a 16 year old open it for you.

Ah, a battery that needs to be replaced on a semi new gadget that can not be access and charge for customer service, now thats a great scam.:eek:

http://www.youtube.com/watch?v=gKdXJVBuAjI
 
The video above is of a 1st gen iPod touch (not to mention the iPod isn't even in the frame for most of the video). Also, the battery is soldered on and much harder to remove that the video indicates. The newer models are harder to take apart and much easier to break in the process, I wouldn't recommend it if you don't have any sort of electronics repair experience.

As for testing it on the charging plug, I'm not sure it works both ways.
 
Metal Man 2 said:
Sometimes you gotta do what you gotta do.

You could also use the volt meter to check the output of the charging plug. How hard could it be to get access the the battery? Do you take it to the service shop and let a 16 year old open it for you.
Click to expand...

You do realize how horribly tiny the pins are on that plug?

And I find that 16 year old statement insulting :mad:

It's pretty hard to do from what I've looked at.
 
I found a third party repair guy who seems alright,
http://affordableipodrepair.webs.com/
I was wondering though, since his service is $75, and TCS says that its $79, would it be more worthwhile to just go with Apple repairing it? Also, would having a third party repair it violate any warranties or contracts? well actually my warranty is already over so should I worry about violations at all? Sorry that was kinda of wordy but any input would be great! Thanks
 
joebob, after working alongside apple in the uk (i do not work directly for apple) for some time now, i would say there service is of value and worthwhile, they clearly advertise there $79 price on there support website and it wouldnt affect any outstanding warranties, if it has no warranty left than a 3rd party is a viable option but you will be very limited on rtb warranty and apple offer 90 days if i remember correctly, which is more than enough for poor worksmanship to show should you be unlucky enough.
 
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