Internet Not Working!

fade2green514

fade2green514

Active Member
so i have a netgear router plugged into our surfboard modem served by adelphia cable internet. my computer is plugged into the router and my dads computer is plugged into the router.
what boggles my mind is that my dads computer wont get the internet (and mine will!). ive tried enabling disabling the lan port on his comp, replugging the modem in waiting and then replugging the router in. (and yes i have rebooted his comp a few times!)
please help!
 
Have you checked if your dad's comp is actually on the same network as yours? Very important to make sure you both are on the same network.
 
fade2green514 said:
so i have a netgear router plugged into our surfboard modem served by adelphia cable internet. my computer is plugged into the router and my dads computer is plugged into the router.
what boggles my mind is that my dads computer wont get the internet (and mine will!). ive tried enabling disabling the lan port on his comp, replugging the modem in waiting and then replugging the router in. (and yes i have rebooted his comp a few times!)
please help!
Click to expand...

Fade, if you have your dad's computer plugged into the router, you should be connected to the same network (unless you have setup 2 different networks on the same router...unlikely). I would suggest moving the cat5 cable to a different port. Sometimes, the ports can be dead. You may want to also update the driver for the controller. For example, I could find the network on my laptop, when running wireless, but I could not get it to talk. It was really weird, but once I installed the new driver/controller, it worked like a charm. It was a broadcom, and I was able to install a new utility for it.

Since it is not wireless, you don't have to worry about checking all kinds of settings like Windows Zero Config., etc. Unless you have bad hardware (network card, cat5 cable, router port), I would bet it is the driving software.
 
I posted this for another person with the same problem in another thread ,but I'll post it here again for you. What you should do is check on your router settings [often 192.168.1.1 or 192.168.0.1 is the address to access them] username leave blank and password should be admin or password, then make sure all the settings are correct. Also check on your nic card properties, going to Control Panel, Network Connections, right click on the card that you're using, then Properties, then look at the options you have, under "this connection uses the following items:" look for "Internet Protocol [TCP/IP]", select it, then click on the Properties button and make sure the 'obtain ip automatically' is checked, same for DNS... if that doesn't work, then leave that where it is, go to your your computer [which is the one that works], go to Start, Run, type cmd, type " ipconfig /all " ... write down all the numbers corresponding for IP address, Subnet Mask, Default Gateway and DNS numbers, both of them. Then go back to your dad's computer to the same place I told you before, type in all those numbers, but you will need to change the IP number, your ip should look like this: 192.168.1.100, the last number could be different, it could be 9 or whatever, change that number on your dad's computer to a number a bit higher than the ip on your computer, if yours is 100 then change it to 101 or 102 blah blah, then apply the changes. Restart computer if necessary [though it shouldn't be] and try going online again.

AJ
 
Can you ping other computers on your home network? To find out, go to command prompt, and type "ping xxx.xxx.xxx.xxx", where xxx.xxx.xxx.xxx is the network address of another computer on the network. If you can, it may have to do with the internet settings, make sure that you don't have the 'Use a proxy server' option ticked in Internet Explorer. Also make sure you don't have a firewall on the computer blocking internet access. If you can't ping the other computer, and you've done everything in the previous posts, then maybe the network cable or card is bad.
 
well i did a ping for 192.168.0.1/2/3 and all three got all 4 test responses with 0% loss. 192.168.0.1 is my router, and 2 and 3 are mine and my dads computers. the thing is that his WONT GET INTERNET!... maybe the wan to lan on the router is interupted ill try changing lans ports on the router... please keep making suggestions!
 
Did you try what I suggested? It should most likely work, I know it takes time to read that but it should work.
 
i tried... setting up the network again. it worked, i think it was because i was at a LAN a week or two ago... i duno how that happened
 
yea... it was working but it stopped? anyways, i need more suggestions for the same problem. i can get a connection on my computer but not on my dads... ive tried switching lan ports that didnt work. also, his computer works on the network just not the internet. i tried setting up an internet connection through his lan and said automatically detect lan settings and what not
duno, im baffled really.
 
I know this doesn't give you an answer, but I have had a problem with a network card in the past. It would hook up and then die a few minutes later. You had to keep rebooting to get a connection. It was a PITA, and it turned out to be a defective card. Only replacing it fixed it.

So, that makes me wonder if would be worth your while to swap the card. Would it be easy for you to get a cheap one from wal-mart? If it works, keep it. If not, just bring it back. Other places may allow you to do that, but you know you can do it at wal-mart.
 
OK do as follows to the computer you are having trouble with: click start, then right click on my computer, click properties, under the computer name tab click the button change, under computer name enter a computer name (example [hp-laptop]), under member of make sure that workgroup is selected, enter the workgroup name (NOTE: the workgroup name must be the same on all of the computers on your LAN), click OK, now make sure the computer is set to Obtain network address automatically, to see if your computer is set up to Obtain address automatically do as follows: click start, connect to, click show all connections, right click on your wireless connection, click properties, select Internet Protocol (TCP/IP), click properties, make sure IP and DNS are set to obtain automatically, under the alternate configuration tab make sure it is set to automatic as well.

Also make sure the the modem is connected to the WAN jack on your router.
 
i have extra cards... but its not the card! i havent tested but there was no need to! it works on the network and i can get AIM working but mozilla firefox and microsoft internet explorer cant connect!
 
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