How to get rid of Trusteer Platform?

A

Astrovel

New Member
I am trying to delete some files from a secondary hard drive so I can use it to backup Windows. There are some files I would like to keep on this drive. But when those trusted platform system will not allow me to delete certain files.

How do I get rid of the trusteer platform? I want to keep some files on this drive or I would just format it. How how do you go to the right place and Windows to disable this trusteer system?

Any suggestions are greatly appreciated.
Thanks close document
 
Thanks for the links. I went into chat with Trusteer tech. The decision was to delete the entire program off both drives and then add it back on the C: drive later. But I cannot find any files or program for Trusteer or Trusted Installer on either drive. I have signed in as administrator in safe mode and I still cannot delete files the locked files.
My mouse will freeze everything up in the middle of deleting files and I have to power off the computer and re-start. It is a wireless mouse, wired keyboard. As I was in the middle of deleting several files at once, I pushed the shift key and was going to delete and eveything freezes up and the background has all those dots and dashes.
Both Avast and Malwarebyes found only a couple of minor ad ware files. Could it be the keyboard and mouse that is malfunctioning?
 
WHOOPEE! I found a program that unlocks files and deletes them even if they say it requires permission. It is called UNLOCKER.com. I was able to clean off every file on the G: drive and now I can use it for backup. I need to find out how to remove the partition on the drive though. There is an allocated partition for system files that I would like to get rid of. Couldn't figure out how to do that in the disk management section of Win 7.

I still have booting up problems but will post that in a different section.
Thanks everyone for your help on the hard drive.
 
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