Hard Disk Warrentee

[Hugh9191]

Hi,

My 500 gig seagate hard disk has started clicking like mad. It still works but it clicks loads. For a start it's really annoying and secondly it's worrying as I don't want to save anything on it with the noises it's making.

It passes all tests I've put it through fine, no errors.

Would I be able to RMA it for that reason or would they not accept it for the reason that it passes all tests.



Thanks

Hugh

 

[PC Rapid Repair]

Thats a tricky one as if it passes the test and physically is working now they may not do anything but if it is clicking it does suggest something aint right so has to be worth asking the question, I would also be worried about saving stuff to it.

Thanks
Adie

 

[Hugh9191]

Yea, that's the thing, it seems healthy when using the computer but listening to it it sounds awful!

 

[johnb35]

I would stop using it and get any data off that you need saved. It's going out, its just a matter of when.

 

[Hugh9191]

I would stop using it and get any data off that you need saved. It's going out, its just a matter of when.

I thought as much, do you reckon seagate would accept an RMA for it?

 

[lawson_jl]

Depends on who you talk to at Seagate. You will likely have to your case elavated to a manager to get them to take it back since it passes all their diag tools.