Games cause all sound to cut out?

R

ralcaba

New Member
Hi everyone,

I own 2 games on this computer, Left 4 Dead 2 and Call of Duty 2. I've been trying to enjoy them, and I can, at least for a few minutes at a time. After about 5-15 minutes into play, all audio will just completely cut out. Internet, iTunes, games, Windows sounds, everything. Dead silent. And the only way I can get any sound back is a full restart. Also, this will only happen with Call of Duty 2 when I'm playing multiplayer, never singleplayer. With Left 4 Dead 2 it always happens whether I'm playing online or not. This has happened ever since we got the computer months ago.

I know this problem has something to do with the sound card, because I've tried playing with different speakers hooked up and gotten the same issue.

Will I be able to do something with my current sound card to make this problem go away? Or will I need to replace the sound card? Also if I end up having to replace it, how can I be sure another card will fix the problem before I go out and buy it?

It's EXTREMELY frustrating and I just want to get this figured out before I get new games. My specs are below, thanks in advance!


Windows: Microsoft Windows XP Professional, Version 5.1.2600 Service Pack 3
Internet Explorer: 8.0.6001.18702
Memory (RAM): 3319 MB
CPU Info: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
CPU Speed: 2666.2 MHz
Sound Card: Realtek HD Audio output
Display Adapters: NVIDIA GeForce 8400 GS | NetMeeting driver | RDPDD Chained DD
Monitors: 1x; SONY SDM-HS94P DVI-D |
Screen Resolution: 1024 X 768 - 32 bit
Network: Network Present
Network Adapters: Intel(R) 82578DC Gigabit Network Connection - Packet Scheduler Miniport
CD / DVD Drives: D: TSSTcorpCDDVDW SH-S223B
COM Ports: NOT Present
LPT Ports: NOT Present
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 465.8GB
Hard Disks - Free: C: 310.2GB
USB Controllers: 2 host controllers.
Firewire (1394): 1 host controllers.
PCMCIA (Laptops): Not Installed
Manufacturer: Intel Corp.
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 08/02/09 | INTEL - 7a
Time Zone: Central Standard Time
Battery: No Battery
Motherboard: Intel Corporation DP55WB
Modem: Not detected
 
ralcaba said:
Hi everyone,

I own 2 games on this computer, Left 4 Dead 2 and Call of Duty 2. I've been trying to enjoy them, and I can, at least for a few minutes at a time. After about 5-15 minutes into play, all audio will just completely cut out. Internet, iTunes, games, Windows sounds, everything. Dead silent. And the only way I can get any sound back is a full restart. Also, this will only happen with Call of Duty 2 when I'm playing multiplayer, never singleplayer. With Left 4 Dead 2 it always happens whether I'm playing online or not. This has happened ever since we got the computer months ago.

I know this problem has something to do with the sound card, because I've tried playing with different speakers hooked up and gotten the same issue.

Will I be able to do something with my current sound card to make this problem go away? Or will I need to replace the sound card? Also if I end up having to replace it, how can I be sure another card will fix the problem before I go out and buy it?

It's EXTREMELY frustrating and I just want to get this figured out before I get new games. My specs are below, thanks in advance!


Windows: Microsoft Windows XP Professional, Version 5.1.2600 Service Pack 3
Internet Explorer: 8.0.6001.18702
Memory (RAM): 3319 MB
CPU Info: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
CPU Speed: 2666.2 MHz
Sound Card: Realtek HD Audio output
Display Adapters: NVIDIA GeForce 8400 GS | NetMeeting driver | RDPDD Chained DD
Monitors: 1x; SONY SDM-HS94P DVI-D |
Screen Resolution: 1024 X 768 - 32 bit
Network: Network Present
Network Adapters: Intel(R) 82578DC Gigabit Network Connection - Packet Scheduler Miniport
CD / DVD Drives: D: TSSTcorpCDDVDW SH-S223B
COM Ports: NOT Present
LPT Ports: NOT Present
Mouse: 3 Button Wheel Mouse Present
Hard Disks: C: 465.8GB
Hard Disks - Free: C: 310.2GB
USB Controllers: 2 host controllers.
Firewire (1394): 1 host controllers.
PCMCIA (Laptops): Not Installed
Manufacturer: Intel Corp.
AC Power Status: OnLine
BIOS Info: AT/AT COMPATIBLE | 08/02/09 | INTEL - 7a
Time Zone: Central Standard Time
Battery: No Battery
Motherboard: Intel Corporation DP55WB
Modem: Not detected
Click to expand...
If it was software issues it would either work or not work at all.
Sounds like hardware problem...If on board try using a pci sound card.
 
Have you tried uninstalling your current Audio drivers and re-installing the latest?

If it still dont work them most likely the onboard audio chipset is failing.

Id just pick up a cheap soundcard if i were you,it will be much better than on board audio.

Dont get a creative card though if you do get a dedicated sound card,They're horrible with drivers lately....get something like an Asus Xonar DS if you want to keep the price down.
 
I picked up a new sound card today and that seemed to do the trick. Thanks guys!
 
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