error that showed up on my desktop just now

tremmor

tremmor

Well-Known Member
Never seen this before but was having problems. I suspect its ready for a wipe using Windows 7 Pro and all updates as critical and security. Scanned in the past with malaware bytes, ccleaner and Kaspersky. I doubt there is a quick fix.
Just asking, just showed up on my desktop and your thoughts.



#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d403f88, pid=4280, tid=3676
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot(TM) Client VM (17.1-b03 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [jp2iexp.dll+0x3f88]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x0842b000): JavaThread "main" [_thread_in_native, id=3676, stack(0x030a0000,0x032a0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x3479a250, ECX=0x06ba8940, EDX=0x0329d49c
ESP=0x0329d478, EBP=0x0329d488, ESI=0x00000000, EDI=0x0842b000
EIP=0x6d403f88, EFLAGS=0x00010206

Top of Stack: (sp=0x0329d478)
0x0329d478: 0329d49c 0329d484 3479a250 00000000
0x0329d488: 0329d4c8 0e3b9f47 0842b118 0329d4d0
0x0329d498: 0a739d80 00000000 0842b950 fffffffe
0x0329d4a8: 0329d4a8 3479a250 0329d4dc 347a3058
0x0329d4b8: 00000000 3479a250 00000000 0329d4d8
0x0329d4c8: 0329d504 0e3b2f07 347a2a68 0e3b8286
0x0329d4d8: 0a739d80 00000000 32823268 0329d4e4
0x0329d4e8: 3479a1bf 0329d50c 347a3058 00000000

Instructions: (pc=0x6d403f88)
0x6d403f78: 33 f6 85 c0 7c 3a 8b 45 fc 8d 55 14 52 89 75 14
0x6d403f88: 8b 08 50 ff 91 a0 00 00 00 85 c0 7c 1a 8b 75 14


Stack: [0x030a0000,0x032a0000], sp=0x0329d478, free space=7f50329cf5ck
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [jp2iexp.dll+0x3f88]
j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase0(J)Ljava/lang/String;+0
j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase()Ljava/lang/String;+31
j sun.plugin2.main.server.JVMInstance.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
j sun.plugin2.main.server.JVMManager.startAppletImpl(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+240
j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;)Lsun/plugin2/main/server/AppletID;+16
j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
j sun.plugin2.main.server.IExplorerPlugin.maybeStartApplet()V+192
j sun.plugin2.main.server.IExplorerPlugin.access$200(Lsun/plugin2/main/server/IExplorerPlugin;)V+1
j sun.plugin2.main.server.IExplorerPlugin$BackgroundStarter$1.run()V+7
v ~StubRoutines::call_stub
C 0x6d8e3a9c
C 0x6d976591
C 0x6d8e3b1d
C 0x6d8ed5af
C 0x6d8f03a7
C [jp2iexp.dll+0x178d]
C [jp2iexp.dll+0x8670]
C [jp2iexp.dll+0x7b42]
C [USER32.dll+0x162fa]
C [USER32.dll+0x16d3a]
C [USER32.dll+0x177c4]
C [USER32.dll+0x1788a]
C [IEFRAME.dll+0xf2054]
C [IEFRAME.dll+0x111da6]
C [iertutil.dll+0x1415f0]
C [IEFRAME.dll+0x100263]
C [kernel32.dll+0x1339a]
C [ntdll.dll+0x39ef2]
C [ntdll.dll+0x39ec5]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase0(J)Ljava/lang/String;+0
j sun.plugin2.main.server.IExplorerPlugin.getDocumentBase()Ljava/lang/String;+31
j sun.plugin2.main.server.JVMInstance.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZIZZ)Z+14
j sun.plugin2.main.server.JVMManager.startAppletImpl(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;ZIZ)Lsun/plugin2/main/server/AppletID;+240
j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZLjava/lang/String;)Lsun/plugin2/main/server/AppletID;+16
j sun.plugin2.main.server.JVMManager.startApplet(Ljava/util/Map;Lsun/plugin2/main/server/Plugin;JJZ)Lsun/plugin2/main/server/AppletID;+19
j sun.plugin2.main.server.IExplorerPlugin.maybeStartApplet()V+192
j sun.plugin2.main.server.IExplorerPlugin.access$200(Lsun/plugin2/main/server/IExplorerPlugin;)V+1
j sun.plugin2.main.server.IExplorerPlugin$BackgroundStarter$1.run()V+7
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x10f47c00 JavaThread "JRE 1.6.0.22 Worker Thread" [_thread_blocked, id=6132, stack(0x119f0000,0x11af0000)]
0x10f47800 JavaThread "JRE 1.6.0.22 Output Reader Thread" [_thread_in_native, id=5980, stack(0x11880000,0x11980000)]
0x10f47000 JavaThread "JRE 1.6.0.22 Output Reader Thread" [_thread_in_native, id=4312, stack(0x10df0000,0x10ef0000)]
0x0a0af800 JavaThread "Thread-0" [_thread_in_native, id=6016, stack(0x115f0000,0x116f0000)]
0x0a0af000 JavaThread "Java Plug-In Pipe Worker Thread (Server-Side)" daemon [_thread_in_native, id=5496, stack(0x113e0000,0x114e0000)]
0x0a024800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=1384, stack(0x10b10000,0x10c10000)]
0x09ff3800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5952, stack(0x10720000,0x10820000)]
0x09fef000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1992, stack(0x109f0000,0x10af0000)]
0x09fee000 JavaThread "Attach Listener" daemon [_thread_blocked, id=3356, stack(0x10890000,0x10990000)]
0x09febc00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4744, stack(0x10610000,0x10710000)]
0x09fe4400 JavaThread "Finalizer" daemon [_thread_blocked, id=4512, stack(0x0cd60000,0x0ce60000)]
0x09fe3000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2492, stack(0x10420000,0x10520000)]
=>0x0842b000 JavaThread "main" [_thread_in_native, id=3676, stack(0x030a0000,0x032a0000)]

Other Threads:
0x09fe1c00 VMThread [stack: 0x0cc00000,0x0cd00000] [id=5248]
0x09ffac00 WatcherThread [stack: 0x10ce0000,0x10de0000] [id=5448]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4928K, used 1124K [0x32790000, 0x32ce0000, 0x33230000)
eden space 4416K, 25% used [0x32790000, 0x328a91d8, 0x32be0000)
from space 512K, 0% used [0x32be0000, 0x32be0000, 0x32c60000)
to space 512K, 0% used [0x32c60000, 0x32c60000, 0x32ce0000)
tenured generation total 10944K, used 0K [0x33230000, 0x33ce0000, 0x34790000)
the space 10944K, 0% used [0x33230000, 0x33230000, 0x33230200, 0x33ce0000)
compacting perm gen total 12288K, used 707K [0x34790000, 0x35390000, 0x38790000)
the space 12288K, 5% used [0x34790000, 0x34840c18, 0x34840e00, 0x35390000)
ro space 10240K, 51% used [0x38790000, 0x38cbbaf8, 0x38cbbc00, 0x39190000)
rw space 12288K, 54% used [0x39190000, 0x398276d8, 0x39827800, 0x39d90000)

Dynamic libraries:
0x002c0000 - 0x00378000 C:\Program Files (x86)\Internet Explorer\iexplore.exe
0x77700000 - 0x77880000 C:\Windows\SysWOW64\ntdll.dll
0x76b50000 - 0x76c60000 C:\Windows\syswow64\kernel32.dll
0x75690000 - 0x756d6000 C:\Windows\syswow64\KERNELBASE.dll
0x75000000 - 0x750a0000 C:\Windows\syswow64\ADVAPI32.dll
0x75ab0000 - 0x75b5c000 C:\Windows\syswow64\msvcrt.dll
0x76c60000 - 0x76c79000 C:\Windows\SysWOW64\sechost.dll
0x74f10000 - 0x75000000 C:\Windows\syswow64\RPCRT4.dll
0x74de0000 - 0x74e40000 C:\Windows\syswow64\SspiCli.dll
0x74dd0000 - 0x74ddc000 C:\Windows\syswow64\CRYPTBASE.dll
0x751b0000 - 0x752b0000 C:\Windows\syswow64\USER32.dll
0x754a0000 - 0x75530000 C:\Windows\syswow64\GDI32.dll
0x75530000 - 0x7553a000 C:\Windows\syswow64\LPK.dll
0x75720000 - 0x757bd000 C:\Windows\syswow64\USP10.dll
0x75b60000 - 0x75bb7000 C:\Windows\syswow64\SHLWAPI.dll
0x75be0000 - 0x7682a000 C:\Windows\syswow64\SHELL32.dll
0x76c80000 - 0x76ddc000 C:\Windows\syswow64\ole32.dll
0x75570000 - 0x75681000 C:\Windows\syswow64\urlmon.dll
0x76830000 - 0x768bf000 C:\Windows\syswow64\OLEAUT32.dll
0x76990000 - 0x76b48000 C:\Windows\syswow64\iertutil.dll
0x75830000 - 0x7594b000 C:\Windows\syswow64\WININET.dll
0x75a70000 - 0x75a73000 C:\Windows\syswow64\Normaliz.dll
0x757c0000 - 0x75820000 C:\Windows\system32\IMM32.DLL
0x768c0000 - 0x7698c000 C:\Windows\syswow64\MSCTF.dll
0x6ab20000 - 0x6b46d000 C:\Windows\system32\IEFRAME.dll
0x756e0000 - 0x756e5000 C:\Windows\syswow64\PSAPI.DLL
0x74b70000 - 0x74bac000 C:\Windows\system32\OLEACC.dll
0x71d60000 - 0x71efe000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
0x75130000 - 0x751ab000 C:\Windows\syswow64\comdlg32.dll
0x72060000 - 0x72091000 C:\Program Files (x86)\Internet Explorer\IEShims.dll
0x73a30000 - 0x73ab0000 C:\Windows\system32\uxtheme.dll
0x71980000 - 0x71988000 C:\Windows\system32\Secur32.dll
0x74a90000 - 0x74a9b000 C:\Windows\system32\profapi.dll
0x74ed0000 - 0x74f05000 C:\Windows\syswow64\WS2_32.dll
0x776d0000 - 0x776d6000 C:\Windows\syswow64\NSI.dll
0x70bf0000 - 0x70c34000 C:\Windows\system32\dnsapi.DLL
0x74020000 - 0x7403c000 C:\Windows\system32\iphlpapi.DLL
0x74010000 - 0x74017000 C:\Windows\system32\WINNSI.DLL
0x747d0000 - 0x747de000 C:\Windows\system32\RpcRtRemote.dll
0x743c0000 - 0x743d3000 C:\Windows\system32\dwmapi.dll
0x68850000 - 0x69413000 C:\Windows\system32\MSHTML.dll
0x743f0000 - 0x743f9000 C:\Windows\system32\VERSION.dll
0x752b0000 - 0x7544d000 C:\Windows\syswow64\setupapi.dll
0x75a80000 - 0x75aa7000 C:\Windows\syswow64\CFGMGR32.dll
0x75bc0000 - 0x75bd2000 C:\Windows\syswow64\DEVOBJ.dll
0x71fa0000 - 0x7205a000 C:\Windows\system32\d2d1.dll
0x6fc20000 - 0x6fd2b000 C:\Windows\system32\DWrite.dll
0x71f10000 - 0x71f93000 C:\Windows\system32\dxgi.dll
0x75540000 - 0x7556d000 C:\Windows\syswow64\WINTRUST.dll
0x75950000 - 0x75a6e000 C:\Windows\syswow64\CRYPT32.dll
0x75820000 - 0x7582c000 C:\Windows\syswow64\MSASN1.dll
0x720b0000 - 0x720dc000 C:\Windows\system32\d3d10_1.dll
0x70490000 - 0x704ca000 C:\Windows\system32\d3d10_1core.dll
0x70410000 - 0x7048f000 C:\Windows\system32\D3D10Level9.dll
0x6a1b0000 - 0x6ab1b000 C:\Windows\system32\nvd3dum.dll
0x74bb0000 - 0x74bd5000 C:\Windows\system32\powrprof.dll
0x74820000 - 0x74836000 C:\Windows\system32\CRYPTSP.dll
0x747e0000 - 0x7481b000 C:\Windows\system32\rsaenh.dll
0x74e40000 - 0x74ec3000 C:\Windows\syswow64\CLBCatQ.DLL
0x72140000 - 0x72173000 C:\Program Files (x86)\Internet Explorer\ieproxy.dll
0x70a80000 - 0x70ada000 C:\Windows\System32\netprofm.dll
0x70b30000 - 0x70b40000 C:\Windows\System32\nlaapi.dll
0x724f0000 - 0x724f8000 C:\Windows\System32\npmproxy.dll
0x73ad0000 - 0x73b1c000 C:\Windows\system32\apphelp.dll
0x67f30000 - 0x67f44000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll
0x748f0000 - 0x7498b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
0x74aa0000 - 0x74b27000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll
0x6d430000 - 0x6d43c000 C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\MSVCR71.dll
0x68760000 - 0x68796000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll
0x703b0000 - 0x7040f000 C:\Windows\system32\SXS.DLL
0x02d40000 - 0x02d71000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtblc.dll
0x02da0000 - 0x02dda000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\kltbar.dll
0x74630000 - 0x74653000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\prremote.dll
0x74a60000 - 0x74a81000 C:\Windows\system32\ntmarta.dll
0x75450000 - 0x75495000 C:\Windows\syswow64\WLDAP32.dll
0x71920000 - 0x71972000 C:\Windows\system32\RASAPI32.dll
0x71900000 - 0x71915000 C:\Windows\system32\rasman.dll
0x72670000 - 0x7267d000 C:\Windows\system32\rtutils.dll
0x73ac0000 - 0x73ac6000 C:\Windows\system32\sensapi.dll
0x74b30000 - 0x74b6c000 C:\Windows\system32\mswsock.dll
0x743b0000 - 0x743b5000 C:\Windows\System32\wshtcpip.dll
0x70be0000 - 0x70be6000 C:\Windows\system32\rasadhlp.dll
0x70d60000 - 0x70d66000 C:\Windows\System32\wship6.dll
0x70ba0000 - 0x70bd8000 C:\Windows\System32\fwpuclnt.dll
0x70c60000 - 0x70c8e000 C:\Windows\system32\MLANG.dll
0x70340000 - 0x703ac000 C:\Windows\SysWOW64\ieapfltr.dll
0x03070000 - 0x03094000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\scrchpg.dll
0x6fa60000 - 0x6fc1b000 C:\Windows\SysWOW64\jscript9.dll
0x720a0000 - 0x720ab000 C:\Windows\system32\msimtf.dll
0x73880000 - 0x73975000 C:\Windows\system32\PROPSYS.dll
0x686d0000 - 0x686d9000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klscav.dll
0x04580000 - 0x045c0000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\prloader.dll
0x74a30000 - 0x74a47000 C:\Windows\system32\userenv.dll
0x74240000 - 0x74350000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\params.ppl
0x6cd00000 - 0x6cd0c000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\pxstub.ppl
0x05f70000 - 0x05fb2000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\service.dll
0x67600000 - 0x676ef000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\eka_meta.dll
0x70270000 - 0x702aa000 C:\Windows\SysWOW64\Dxtrans.dll
0x70c40000 - 0x70c54000 C:\Windows\SysWOW64\ATL.DLL
0x6c130000 - 0x6c288000 C:\Windows\System32\msxml6.dll
0x70260000 - 0x7026a000 C:\Windows\SysWOW64\ddrawex.dll
0x6f790000 - 0x6f877000 C:\Windows\SysWOW64\DDRAW.dll
0x71f00000 - 0x71f06000 C:\Windows\SysWOW64\DCIMAN32.dll
0x6fa00000 - 0x6fa59000 C:\Windows\SysWOW64\Dxtmsft.dll
0x70b40000 - 0x70b48000 C:\Windows\system32\credssp.dll
0x6c370000 - 0x6c3aa000 C:\Windows\SysWOW64\schannel.dll
0x69870000 - 0x6a1b0000 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx
0x74be0000 - 0x74c12000 C:\Windows\system32\WINMM.dll
0x74c20000 - 0x74c92000 C:\Windows\system32\DSOUND.dll
0x72c70000 - 0x72c75000 C:\Windows\system32\MSIMG32.dll
0x6c2d0000 - 0x6c349000 C:\Windows\system32\mscms.dll
0x6f880000 - 0x6f97b000 C:\Windows\system32\windowscodecs.dll
0x70dd0000 - 0x70e08000 C:\Windows\system32\ncrypt.dll
0x70db0000 - 0x70dc7000 C:\Windows\system32\bcrypt.dll
0x70d70000 - 0x70dad000 C:\Windows\SysWOW64\bcryptprimitives.dll
0x70d40000 - 0x70d56000 C:\Windows\system32\GPAPI.dll
0x6c350000 - 0x6c36c000 C:\Windows\system32\cryptnet.dll
0x74350000 - 0x7435a000 C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\winreg.ppl
0x6f650000 - 0x6f752000 C:\Windows\system32\d3d10.dll
0x6c3b0000 - 0x6c3e3000 C:\Windows\system32\d3d10core.dll
0x6f760000 - 0x6f78b000 C:\Windows\system32\msls31.dll
0x70950000 - 0x70a7c000 C:\Windows\system32\D3D10Warp.dll
0x6d400000 - 0x6d41e000 C:\Program Files (x86)\Java\jre6\bin\jp2iexp.dll
0x71d50000 - 0x71d57000 C:\Windows\system32\wsock32.dll
0x70b20000 - 0x70b30000 C:\Windows\system32\napinsp.dll
0x70b00000 - 0x70b12000 C:\Windows\system32\pnrpnsp.dll
0x70af0000 - 0x70af8000 C:\Windows\System32\winrnr.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~2\Java\jre6\lib\deploy.jar;C:\PROGRA~2\Java\jre6\lib\javaws.jar;C:\PROGRA~2\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
USERNAME=Grandpa
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows 7 Build 7601 Service Pack 1

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1

Memory: 4k page, physical 4122760k(2224740k free), swap 8243668k(5745448k free)

vm_info: Java HotSpot(TM) Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)

time: Wed Jun 20 10:14:36 2012
elapsed time: 0 seconds
 
Well for one you are using an outdated version of Java. But before updating Java I suspect you may have faulty RAM. I would run a test of the memory with Memtest86. You can download an iso image to make a bootable disk and check the ram.

EDIT: If you dont have a program to burn the iso image to a NEW DVD then I recommend InfraRecorder. Remember that you want to BURN the iso image to the DVD disk, you can not just copy the iso image file to the DVD disk. Burning the iso image to the disk sets it up as a bootable disk.
 
Last edited:
Go into your add/remove programs and uninstall all versions listed of Java then go here to download the latest one.

www.java.com

Then see how your system reacts.
 
Ok, im back. working all day and hot. I will do the easy first. Uninstall Java. This is related to a problem i had a few weeks ago John. Hope your right though. thanks gamblingman. its a thought. Before with other issues John, you thought it might be or could be powersupply or motherboard. just another advenuture for me. again.......
i uninstalled java and will reboot. seems i have to reboot about 4 times a day related to the mouse not working or before the keyboard would stop working or reboot the keys did nothing on keyboard. just a cursor. changed mouse, keyboard or reboot fixes it but another mess for me to follow up on. again.
thankyou
 
same problem. tried the java ysersm grandpa/appdata/local/temp runtime.exe is corrupt.

had problems yesterday and had to uninstall the problems im having now. uninstalled firefox and used for years without failure. running on windows explorer with windows 7 pro 64 and same thing.

leave computer on and cursor with mouse works but if im here visiting keyboard stops working. scroll here and screen gets bigger or smaller.

reboot and does not start. turn it on and maybe it will. or will ask me if i want to start up in safe mode. then when i get to profiles the keyboard does not work.
already have keys not working. changed keyboards and no diff.
so what do i start with. mem test, powersupply, motherboard etc. i don't have any parts to exchange. Since i don't do i have to take into shop for repair?
thanks again
 
I would definately start with making a memtest cd and boot to it to test the ram. You can probably test the ram and HDD. Other than that, take it in and they usually charge a small diagnosis fee.
 
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