Computer crashing, suspect either GPU or PSU

scottc1990

New Member
I just got my new computer, it still has warranty.

My computer runs great. Any normal function it works well. However, when I get into a graphic intensive game it will crash. On a really odd note, when I come back from the crash my wireless adapter doesn't work again until I reinstall it. I suspect it to be either my PSU or GPU. I would just say it's the video card but there's no screen tearing in-game, just a sudden crash. When playing skyrim it used to crash and force restart my computer. Sometimes now when it crashes it goes to windowed mode (still taking up the screen) and just stays as a black window. I just right click the game at the bottom and exit.. When playing sleeping dogs it would crash a red screen it would restart my computer, but this last time I got an error saying "HKShip.exe has stopped working" and the game exited to desktop. Anyone have any ideas? I strongly suspect PSU but I haven't ruled out my GPU yet.

Also, recently when the computer goes idle it will freeze. The computer will be in sleep mode and when I move the mouse the monitor doesn't come on. Mouse and keyboard have power (back lit) but when pressing caps lock, etc. the light doesn't turn on or off telling me it's working. This threw me for a loop, I've never heard of a pc doing this.

P.S. I've already done a clean OS reinstall and still no luck, so it has to be a hardware issue.

SPECS:
Windows 8 64-bit
i5-3570k
HD 7870
700W PSU
8gb corsair vengeance
1tb WD blue HDD
 
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So this something you put together yourself? If its not send it back and have them take a look at it. From what you've described I can see possibly both hardware and software problems.

Are you doing any overclocking? If so stop and see if that fixes. It could be overheating download something like openhardware monitor and take a look at temperatures (100 for CPU and 90 for GPU are high)

By 'force install' to you mean restart?

I think your guess is right but I don't know which it is.
 
Yes, I meant restart.

It's under warranty from cyberpower. I'm calling them tomorrow but was wanting to get some input from other people before I talked to them.

I know it's not over heating and I haven't overclocked it. I'll just have to see what cyberpower says.
 
What is the exact model of power supply you have? If its a cheap 700 watt psu then they usually only put out 500 watts or less.
 
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