Computer Blue Screens

sunsurfer

sunsurfer

New Member
For some reason, my computer is constantly blue screening and rebooting. Once rebooted, the windows error reporting has different reasons every time. Usually, it says the network card is the problem, but sometimes it is the sound card's fault. The only time it blue screens is while I'm playing a game while there are network connections. If I unplug the LAN cable, it will not happen. Any ideas why? It is very frustrating as I can never get anywhere in my games due to the constant restarts. Overheating is not an issue, as I placed it right next to a window with -10C air coming in. Any help or ideas would be of great help.
Comp specs: Acer Laptop Travelmate 7720-6620
Thanx
 
Your network card may be going bad... you say it never happens when you have your network cable unplugged?
 
ya well i thought was weird so just after that post, i tried again with the LAN cable unplugged but with a game at full graphics, and it blue screened again. Upon reboot, the sound card was the problem. I'm thinking that when the cable is plugged in, the network card is to blame, but when it isn't, the sound card is at fault. The graphics card in this comp isn't that great, make that it is crap, but upon reboot, shouldn't that be what comes up in the error report? Could it be a virus? Virus scans aren't turning up anything out of the normal except a couple tracking cookies and whatnot...
 
It's possible that it's bad ram. I have a friend who's laptop would crash all the time when he was playing WoW and we ended up replacing the ram and that fixed him right up.
 
would running memtest show if it was the ram that was the problem? and if the ram is the problem, why would it be displaying the network and sound as the problems?
 
well, most everything uses the memory so possibly the fact that what ever device hit a bad spot of memory and caused said device to malfunction thus throwing up a deceiving error. I'm not sure, thats just speculation but it sure sounds good doesn't it? Either way, it can't hurt to run memtest although i wouldn't rule out the memory as the problem even if nothing shows up.
 
Yes that does sound like a very good reason, I just hope it is the ram so that the problem can be fixed. What would other ways to find out if the ram was faulty besides memtest?
 
If it has 2 sticks in it try pulling one out and see if the problem stops, if it doesn't put that back in and pull the other out. If it stops when you have either of them out then it's probably that stick of ram that's bad. What brand of ram is it by the way. There's one brand that starts with an H (can't remember what it is right now but would recognize it if i saw the name) that's usually pretty crappy. I've seen it go bad quite often.
 
Unfortunately I dont know what kind of ram it is. Its an Acer notebook and they dont specify what ram they put in these things. if I open it up it might have it on there though, but Im sketched about opening it up as I have never fiddled with laptops before. I have a desktop that Ive fiddled with, but on a laptop where will the ram slots be?
 
Oh, ram in a laptop is cake. (Easier than a desktop) there's usually always a panel on the bottom, one screw maybe 2, 4 at the very very most pop the panel off and it's right there. If you take a picture and post it I could tell you which one to try.
 
Finding that ram was a lot harder than a desktop. about 8 screws and had to force a little bit cuz there were some tabs. but anyways, heres the picture, if it works. as you can see, theres two sticks, the big one being the smaller amount, weirdly enough. any ideas from that?

P1010006.jpg
 
Yep, that brand is terrible. I had some of that go out on me, and I had some go out on a friend's laptop too. I knew I'd know the brand if I saw it. I'd guess that's your problem.
 
My friend's laptop would work fine but then bluescreen for no reason all of the sudden. Especially when playing games, he'd bluescreen once every 10 minutes. I can't remember what it did when it went out on me though.
 
how sure are you that this is the problem? A virus couldn't cause this problem? Because when I take this laptop back to the guy I got it from, its not gonna be easy to get him to believe that the ram is at fault as he wouldnt want to replace without running virus scans and tests, which'll cost me money...is there any way to know for sure that it is the ram?
 
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