CD drive not working

enzofur

enzofur

New Member
My CD drive for my laptop just stopped working for me. Won't play DVD, Bluray, or games or anything. It starts spinning but nothing. I tried the Windows troubleshooting but it couldn't download the drivers for some reason. I tried going to the Toshiba website and downloaded a driver but nothing.
Specs in sig
 
Optical drives don't need any extra drivers.

Does the drive show in BIOS?

One of these may help (start with solution #3)
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
 
enzofur said:
My CD drive for my laptop just stopped working for me. Won't play DVD, Bluray, or games or anything. It starts spinning but nothing. I tried the Windows troubleshooting but it couldn't download the drivers for some reason. I tried going to the Toshiba website and downloaded a driver but nothing.
Specs in sig
Click to expand...


I had the same problem with my Lenovo G550. Turned out the CD tray was loose, so I had to power it down and push really hard on the cover. It worked fine when I started back up. Cheers.
 
I"m assuming he will need solution #2 for this one. Just my bet anyway. :)
Click to expand...
Could be. If the drive is not mechanically dead, either #2, or #3 should bring it back.
 
Ok I believe I tried all of those correctly.
Problem with:
#1: Uninstalled it, restarted, nothing.
#2: Ran it, said it was installing the drivers, then said it failed, just like when I used the windows troubleshooting before... Says MATSHITA BD-CMB UJ14EL has a driver problem.... Not Fixed
#3: Opens up a new window, I chose to download the file from the drop down bar, nothing happens.
#4: In device manager I expanded IDE ATA/ATAPI controllers
All I get from that is Intel 5 series 6 port SATA AHCI Controller...
I will restart and check the BIOS for it
Im assuming it will just come up as CD-ROM?
 
I don't understand this:
#3: Opens up a new window, I chose to download the file from the drop down bar, nothing happens.
Click to expand...
You can't download the patch, or....?
 
enzofur said:
Ok I believe I tried all of those correctly.
Problem with:
#1: Uninstalled it, restarted, nothing.
#2: Ran it, said it was installing the drivers, then said it failed, just like when I used the windows troubleshooting before... Says MATSHITA BD-CMB UJ14EL has a driver problem.... Not Fixed
#3: Opens up a new window, I chose to download the file from the drop down bar, nothing happens.
#4: In device manager I expanded IDE ATA/ATAPI controllers
All I get from that is Intel 5 series 6 port SATA AHCI Controller...
I will restart and check the BIOS for it
Im assuming it will just come up as CD-ROM?
Click to expand...

For the number 3 problem when nothing happens... Right click on the link he posted and click on open in new window and you should get the zipfile download box. I have to do the same thing for some reason on some links.
 
OMG TYVM
I had to right click and choose open in new tab but then finally did it.
I can finally watch my Harry Potter Years 1-6 on Blu Ray. Yay! lol
Any idea what might have cause this?
 
Your issue was caused by a registry key corruption and the fix you downloaded made that key right.
Why it happened?
There is no clear answer to that question.

I'm glad to see your drive back :)
 
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