Cannot get the Mute Button OFF

R

RobertS975

New Member
The other day, my wife muted the sound on our HP desktop by clicking the speaker icon in the System tray. The speaker symbol is there with the red slash symbol. But I cannot "unmute" the computer. Single click on the speaker icon gives a brief mouse hourglass ( a second at most), double click and you get a box saying "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware."

The Sound Properties has the volume stuff all "grayed out", nothing to select, and the top says "No Auido Device".

What's happening here and what's the best way to fix? Thanks in advance!
 
StrangleHold said:
Go to your Device Manager and see if the Sound Device has been disabled.
Click to expand...

OK, it has been so many different versions of Windows over the years! Where is the Device Manager on XP?

BTW, there was a mute button on the keyboard. When I pressed it, the red slash did indeed disappear from the Speaker icon in the System tray... but shortly thereafter. the speaker icon itself disappeared!
 
go to start-control panel-system-hardware-device manager, you should go to sound controllers and see if you find an X on it if you did, right click and click enable device.
 
i used to have this happen to me all the time. It turned out i accidentally deleted the drivers to my built in sound. I check on the HP site for the drivers for your sound card and install them and see if that fixes the problem.
 
Thanks for all your suggestions. I went to Device Manager where it said that all the devices connected to sound were working properly. Now, shortly after this, quite mysteriously, all seems to be working again. However, there is NO speaker icon on the System bar any longer. I have told my wife that if she wants to mute the thing, just turn the speaker power OFF.

Thanks again.
 
you can put the icon back by going to control panal > sound and audio device and check the box " Place volume icon in the taskbar"
 
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