built in laptop speakers not working

J

jmeadows

New Member
comp. specs

HP Pavilion dv6139us(dv6000)
1.73 GHz Intel® Centrino® Duo
(T2250)
Altec Lansing(built in speakers)

Conexant High Definition Audio Driver(all i could find out as far as what kind of sound hardware, onboard)

http://h10025.www1.hp.com/ewfrf/wc/...37&lc=en&cc=us&dlc=en&product=3304213&lang=en


so

i had my laptop hooked up to external speakers and i was playing music with a USB keyboard for about 2 hours.

after removing the cord from the headphone jack, my built in speakers did not reactivate

i plugged the external speakers back in, and the audio was messed up
(sound will only come out of the left speaker, and anything louder the 44% on the volume causes major crackling)
i also plugged in headphones and the same thing happens, so i know its not the speakers that are messed up.

i went to HP's support site and found a updater for the driver i have

http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&dlc=en&product=3304213&os=228&lang=en

and i found out that the update fixes a simular problem..

"Fixes issue where the notebook speakers do not work after headphones or earphones are used for a while and then unplugged."

however the update did not fix anything...

ive tried: deleting the driver all together and reinstalling,
rolling back, other drivers, and restoring the computer to earlier date
but once i get the audio working again its the same thing

i want to make sure that there was no other way to fix this, before trying to mail my computer off to have it fixed, also i cant afford to have my laptop gone for 2-3 weeks
 
Be sure the drivers are correct and there are no errors in Device manager or anything. I assume you have retested the sound using headphones or external speakers?
 
some hp updates or drivers only works with the manufactuer os, so if you changed the os it may not work.
 
sorry using windows xp, (original)
and i did restart

there are no errors in the device manager, its says everything is working fine

when i plug in headphones or external speakers, the result is the same
only out of the left side and crackly

thnx for the quick replys
 
You must log in or register to reply here.
Back
Top