BSOD with external HDD

claptonman

claptonman

New Member
I have this External HDD:

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136747

And it seems to BSOD randomly when I use it. Here's the log:

Code: 
==================================================
Dump File         : 073011-22171-01.dmp
Crash Time        : 7/30/2011 1:35:17 AM
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`010d4f80
Parameter 3       : fffff880`0519bef0
Parameter 4       : 00000000`00000000
Caused By Driver  : fltmgr.sys
Caused By Address : fltmgr.sys+3f80
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7fd00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\073011-22171-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 274,344
==================================================

Any help? It installed automatically without any problems and there's no devices in device manage showing problems. Any other info you need, ask.
 
Last edited:
I would suggest doing a checkdisk on that external drive and post back with the results. Verify the drive is actually in good shape and then we may have to do something else.
 
ok then. The driver causing the blue screen is actually a windows process that reads and writes to the drive. I was hoping the drive was causing the issue. You may have to end up doing a repair of the OS or you can try doing a sfc /scannow and see if there are any corrupted system files.
 
Did that, completed it and it said "Windows Resource Protection did not find any integrity violations."

I'm going to be reinstalling anyways in a month when I sell it for my new build. Might just have to live with it.
 
I really can't think of anything else for you to try. Has it happened from the very beginning of using the external?
 
Pretty much. Randomly does it, sometimes when I'm writing to it, or transferring a file to my computer, or even just browsing through it. Could it be a problem with a USB port?
 
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